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Innovation Leaders Panel

Innovation Leaders Panel

Innovation Leaders Panel​Financial institutions in Australia are placing unprecedented importance on the innovation of their systems and product channels to heighten customer-centricity. Mobile and digital have become the favoured channels of engagement for customers and have driven the industry's thirst for analysis of customer behaviour, now everyone is looking for the next driver for change. FST Media and HCL Technologies hosted a panel discussion to discuss the role innovation would play in changing the face of banking and financial services in the current digital era. The panel discussion was led by financial services and technology journalist, Mark Jones.

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