Business: HCL’s mission is to deliver business value for customers, partnering with them to craft sustainable, technology-led solutions to business challenges.

Challenge: HCL needed a modular, flexible IT management software platform at an affordable cost and superior service levels.

Solution: HCL Technologies has partnered with CA Technologies since December 2010. CA Technologies solutions form the backbone of its IT outsourcing and cloud services.

Benefit: HCL Technologies has been able to increase the efficiency of IT management four-fold, and is taking its relationship with customers beyond the contract by offering exceptional service levels to maximize profitability and competitive advantage.