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HCL Technologies

NETBOT transformed Operations for a US manufacturing giant

NETBOT transformed Operations for a US manufacturing giant

The customer is an American Fortune 500 corporation that designs, manufactures, and distributes engines, filtration, and power generation products.

Download the detailed case study to know how HCL implemented its Enterprise Network automation solution ‘Netbot’ to ensure a complete solution to the customer’s challenges arising out of absence of Automation for its huge network. These led to excessive manual intervention and thus, large number of human errors. Resolving errors and the manual process in itself increased the time consumption.

Some key benefits realized were:

  • Faster ticket resolution due to auto - ticket creation and assignment, significantly reduced the troubleshooting time and manual effort involved.
  • Implementation of agile and lean principles in the customer network environment by creating scripts and workflows for issue auto-remediation.
  • Automated backups, IOS upgrades and changes in bulk configuration by using network automation platforms, helped the customer to resolve business challenges.

DOWNLOAD THE success story