SAP Testing Centre of Excellence Enables Fortune 500 Pharmaceutical And Consumer Healthcare Company To Reduce Reputational Risk, Improve Quality And Improve Cost efficiency

Client Information

Fortune 500 pharmaceutical and healthcare company with a portfolio of products for major disease areas such as asthma, cancer, virus control, infections, mental health, diabetes and digestive conditions

Business Objective

The client was concerned with adherence to Pharma Regulatory Compliance for the implementation testing. Other key challenges included:

• Reduction of defect leakage to UAT and compliance to regulatory needs and audits.
• Primarily project-specific Testing methods
• Increasing cost of Testing and detection of defects in later stages of Testing
• Poor experience of quality Testing in previous implementation and risk of failure due to bad Testing

HCL Approach

HCL partnered with the client to establish a Testing Center of Excellence (TCoE) to provide testing solution in a shared service model. 

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