One of the largest security software product companies had a regional mix of manual processes and governance, causing its resellers, partners, distributors and internal teams to perform their daily quotes-to-order business transactions in a disjointed and inconsistent manner. It envisioned a Quotes redesign project to transform its quote-to-order process. HCL was chosen to help the ISV bring in funcationality, consistency and scalability to this process.

WHAT HCL DID FOR THE CUSTOMER:

• Integrated quote process with pricing and approvals to provide:

– Faster pricing calculation enabled by writing the pricing logic in the database and synching up with SAP product master for product information.

– Pricing information updated regularly through daily batch managed jobs that fetch information from SAP

– Approval process simplified and reduced by providing all the pricing executive summary information on the quote header