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HCL Technologies

INTELLIGENT TECH SUPPORT (iTS) FOR ISV

INTELLIGENT TECH SUPPORT (iTS) FOR ISV

World's largest Independent Software vendor by revenue was facing issues in root cause analysis and knowledge transition.It was looking for vendor that can improve tech support operations and enhance customer satisfaction.

Download the case study to discover how HCL's intelligent tech support(iTS) helped client improve its turnaround time as well as improved efficiency.

DOWNLOAD THE SUCCESS STORY