HCL Technologies
Creating benchmarks of excellence: HCL’s phase commitment improves a client’s product quality
Creating benchmarks of excellence: HCL’s phase commitment improves a client’s product quality
An American multinational company headquartered in California, the client designs, manufactures and sells networking equipment.
During the association with the client, HCL tackle d the following problems:
• Huge product defect backlog that constantly increases
• Higher inflow of customer-found defects/customer cases