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HCL Technologies

Building stronger ties

Building stronger ties

Our expertise helped a construction company enhance its customer experience by migrating to an advanced version of Appian & resolving runtime issues. The challenge was to radically improve the overall customer experience, resolve runtime issues and leverage new feature sets. During the engagement, we helped the client to

  • Maintained a single Appian BPM product version across multiple applications/projects
  • Streamlined the Support Ticket process
  • Improved the overall customer experience
  • Single Sign On (SSO) integration of employee’s portal with Appian BPM