One of the largest Logistics Service Providers and a non-asset-based supply chain management company, embarking on a multi-layer IT transformation initiative designed to improve delivery services with reduced risk of failures and workforce, entered into collaboration with HCL at the root-cause analysis stage to introduce corrective actions. This was aimed to enhance the potential business value and decrease the action time employed. HCL drove transformations at client’s system, at three levels: Business Model, Architecture, Operating Platform.

With these, over a span of three years it brought around benefits like USD 5.4Mn worth of annual savings