HCLTech Track and Trace solution HCLTech Track and Trace solution

TraceX 

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What is TraceX?

AI and IoT Asset Tracking for Enterprise Operations

HCLTech TraceX is an AI-powered smart inventory intelligence platform that connects, tracks and understands the movement of physical assets across warehouses, labs, manufacturing sites and field operations. Going beyond traditional tracking and visibility, it transforms fragmented operational data into real-time, decision-ready intelligence, helping organizations know not just where assets are, but how they move, what they impact and what should happen next.

Built on AI, IoT and Edge intelligence, the platform enables organizations to track and manage assets both inside and outside the four walls through a unified omni-tracking platform supporting RFID, GPS, BLE, active tags, sensors and vision systems. By processing data at the Edge, the platform delivers low-latency intelligence even in low-connectivity environments, ensuring decisions happen where operations occur.

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Business Outcomes Delivered by TraceX

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Inventory visibility and accuracy

  • 90% Improvement in inventory accuracy for stock visibility to eliminate costly discrepancies
  • 80% Faster asset location and retrieval to keep production and fulfillment on schedule
  • 75% Improvement in cycle count efficiency for faster audits

Operational efficiency and productivity

  • 18% Increase in workforce productivity with no manual tracking
  • 12% Reduction in inventory holding costs
  • 60% Reduction in wastage and obsolescence with FIFO/FEFO based material movement

Compliance and operational resilience

  • Automated audit readiness with no last-minute compliance delays
  • Improved traceability and governance with full visibility to support quality mandates
  • Reduced dependency on manual processes to scale operations

What Makes TraceX Different?

  1. Real-time operational intelligence
  2. Omni-tracking across RFID, GPS, BLE, vision and sensors
  3. AI-driven anomaly detection, shortage prediction and proactive exception handling
  4. Traci: GenAI advisor for natural language inventory queries, automated workflows and contextual recommendations
  5. Edge intelligence and low-latency processing
  6. Unified platform architecture
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Core Capabilities

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Omni-tracking and real-time visibility

Real-time zone-level traceability across RFID, BLE, GPS, barcode and sensors, inside and outside the four walls

AI-driven operational intelligence

Predictive inventory insights, FEFO/FIFO optimization, intelligent recommendations and AI-driven alerts

Automation and workflow orchestration

Automated audits, cycle counts, inventory validation, exception handling and operational workflows

Enterprise integration and scalability

ERP and CMDB integration, open APIs, modular architecture, Edge and cloud deployment, multi-site scalability

Meet Traci: AI Advisor for Inventory and Operational Intelligence

Traci is the Gen AI layer within TraceX that lets users interact with inventory and operational data using natural language.

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Retrieve real-time inventory insights using conversational prompts

Identify shortages, delays and exceptions before they escalate

Automate workflows - raise work orders, schedule inspections, generate compliance reports

Get contextual recommendations on performance, downtime risks and optimization

Reduce dependency on manual system navigation and legacy tools

Enabling Autonomous and Connected Operations

TraceX integrates with industrial automation, robotics and digital twin ecosystems to enable intelligent, autonomous physical operations.

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AGV/AMR Integration

Real-time coordination between inventory intelligence and automated material movement systems

NVIDIA Omniverse integration

Digital twin visualization, predictive analytics and collaborative simulation for smart warehouses

Multicloud and on-prem deployment

Supports deployment across Microsoft Azure, AWS Marketplace and on-prem installations for regulated environments

Features

Leverage AI and data analytics to derive actionable insights and optimize operations

Enable granular, zone-level traceability of materials and assets across expansive manufacturing facilities, warehouses and labs

Centralize inventory and location data for enhanced visibility and efficient asset retrieval

Streamline material movement by prioritizing items based on First Expired, First Out (FEFO) or First In, First Out (FIFO) principles

Minimize manual intervention and reduce errors through automated audit and stock check processes

Facilitate seamless integration with existing enterprise resource planning (ERP) systems and other third-party applications

Success Stories

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