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Technological innovation, collaborative partnerships and regulatory balance are the key themes shaping the future of financial services
Read the articleSusan Goffee, Vice President, Performance Marketing & Analytics at PenFed highlights the importance of inclusive practices and mentorship in adopting diverse talent, driving creativity and success
Read the articleIn 2025, innovations like Agentic AI, digital accessibility, AI-driven cybersecurity, cloud advancements and personalized Total Experience strategies will redefine industries and business strategies
Read the articleDigital innovation is transforming business banking in Europe, enabling growth for SMEs and supporting sustainability in a rapidly evolving financial landscape
Read the articleAt Handelsblatt’s BankenTech conference in Frankfurt, leaders from ING and HCLTech explored how data-driven innovation is transforming banking across Europe and enhancing customer experience
Read the articleHenrik Amsinck, CIO at Falck, reveals how emerging technologies are enhancing healthcare delivery and patient awareness, while exploring the important role of providers in a data-driven landscape
Read the articleUnifying technology and human touch to revolutionize the shopping experience
Read the articleHow emerging technologies are transforming the insurance industry in Australia and New Zealand – Manoj Ponnath explores the role of innovation, regulation and emerging risks in shaping the future
Read the articleIpek Ozsuer outlines dsm-firmenich’s commitment to digital transformation, highlighting innovative approaches that prioritize sustainability and ethical practices in a competitive marketplace
Read the articleChris Pickard, EVP at HCLTech, helps explore the critical role Total Experience plays in enhancing application performance and user satisfaction, with a focus on the impact of AI and automation
Read the articleWe sat down with Vijay Guntur, who has recently become the CTO and Head – Ecosystems at HCLTech, to discuss his approach to the role
Read the articleIn this podcast, Nick Ismail sits down with Vijay Guntur, the newly appointed CTO of HCLTech, about his recent transition from President of Engineering and R&D Services to Chief Technology Officer.
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Trending questions
Digital strategy is a roadmap and plan of action that uses technology to achieve business objectives. It entails end-to-end execution of services from developing new products, streamlining processes, reaching customers to increasing sales and showcasing the brand. It also covers managing the digital channels and platforms for marketing campaigns.
Digital transformation is defined as the process of using digital technologies to create new—or enhance existing—business processes, solutions, services, culture and customer experiences to meet evolving business and market requirements. This reimagining of business in the digital age is digital transformation.
A digital transformation strategy is the steps to remodel an organization and incorporate digital technology across appropriate facets to achieve everything from greater efficiencies and collaboration to improving delivery speed and customer satisfaction. According to Gartner, “Digital transformation can refer to anything from IT modernization (for example, cloud computing), to digital optimization, to the invention of new digital business models.”
Digital transformation consulting services analyze the organizations’ requirements, existing resources and their ability to scale to recommend the right digital processes and the experience transformation guideposts that help them to effectively use the digital technology, tools and platforms. HCLTech aims to empower businesses by offering best-in-class consulting services that enhance their experience of digital transformation.
The constantly evolving business landscape can be hard to keep up with, but organizations who embrace a culture of transformation are well on the way to ensuring the future of their organization. Leaders should know about the five digital transformation stages to plan for any future disruption.
Stages of digital transformation are:
- Business as usual
- Present and active
- Formalized
- Strategic
- Innovative and adaptive
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