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Genmab is working with HCLTech and Salesforce to accelerate digital transformation and improve patient experiences
Read the articleWith limited resources, credit unions are working with third parties to deliver Total Experience and transformation at scale
Total Experience, human-machine collaboration and cutting-edge tech are redefining business success and competitiveness
Read the articleExperts say new marketing technology is more powerful than ever, but only in the service of a smart game plan
Read the articleCustomer experience is evolving. Here’s how to master the new technologies, the new strategies and the new rules
Read the articleFarzana Ashraf explains how tech raises expectations for customer interaction in assessments
Watch nowDean Robb on the evolving financial sector with tech innovation at AWS Summit Sydney
Watch nowPrabhakar Appana on HCLTech-AWS collaboration and future initiatives
Watch nowAccording to a recent Gartner survey, CEOs are prioritizing growth and view technology as the key vehicle to achieving this goal
Read the articleThe future of healthcare relies on digital solutions and emerging technologies to deliver exceptional and innovative patient experiences
Read the articleDriven by changing customer expectations and market demands, the insurance industry is embracing Total Experience
Read the articleChris Tucker shares insights on public sector tech in ANZ at AWS Summit Sydney
Watch nowPagination
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Trending questions
Digital strategy is a roadmap and plan of action that uses technology to achieve business objectives. It entails end-to-end execution of services from developing new products, streamlining processes, reaching customers to increasing sales and showcasing the brand. It also covers managing the digital channels and platforms for marketing campaigns.
Digital transformation is defined as the process of using digital technologies to create new—or enhance existing—business processes, solutions, services, culture and customer experiences to meet evolving business and market requirements. This reimagining of business in the digital age is digital transformation.
A digital transformation strategy is the steps to remodel an organization and incorporate digital technology across appropriate facets to achieve everything from greater efficiencies and collaboration to improving delivery speed and customer satisfaction. According to Gartner, “Digital transformation can refer to anything from IT modernization (for example, cloud computing), to digital optimization, to the invention of new digital business models.”
Digital transformation consulting services analyze the organizations’ requirements, existing resources and their ability to scale to recommend the right digital processes and the experience transformation guideposts that help them to effectively use the digital technology, tools and platforms. HCLTech aims to empower businesses by offering best-in-class consulting services that enhance their experience of digital transformation.
The constantly evolving business landscape can be hard to keep up with, but organizations who embrace a culture of transformation are well on the way to ensuring the future of their organization. Leaders should know about the five digital transformation stages to plan for any future disruption.
Stages of digital transformation are:
- Business as usual
- Present and active
- Formalized
- Strategic
- Innovative and adaptive
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