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In marketing, the lines are blurring between physical and digital spaces with emerging technologies enabling the delivery of new experiences
Learn moreFinancial services organizations are embracing Total Experience strategies, with a particular focus on improving employee experience to deliver better services across the value chain
Learn moreWhat is the disruptive potential and competitive advantage of Total Experience?
Learn moreThe cure for the healthcare distrust epidemic is collaboration. Total Experience connects stakeholders, improves care and rebuilds trust
Learn moreA Gartner survey focusing on the spending priorities of US CIOs has revealed that a top priority this year is to democratize tech across business and IT functions
Learn moreIn conversation with HCLTech leadership in Davos
Watch nowIn conversation with HCLTech leadership in Davos
WatchKey takeaways from our panel discussions at WEF’24
WatchJoin Jagadeshwar (Jags) Gattu, President, Digital Foundation Services at HCLTech, and Nick Ismail on this episode of the HCLTech Trends and Insights podcast.
Listen NowIn the heart of distribution center management, cutting-edge robots are streamlining processes, enhancing efficiency and reshaping the future of distribution center management
Learn moreUnveiling the shifting consumer landscape and the role of AI-driven innovation in retail
Learn morePagination
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Trending questions
Digital strategy is a roadmap and plan of action that uses technology to achieve business objectives. It entails end-to-end execution of services from developing new products, streamlining processes, reaching customers to increasing sales and showcasing the brand. It also covers managing the digital channels and platforms for marketing campaigns.
Digital transformation is defined as the process of using digital technologies to create new—or enhance existing—business processes, solutions, services, culture and customer experiences to meet evolving business and market requirements. This reimagining of business in the digital age is digital transformation.
A digital transformation strategy is the steps to remodel an organization and incorporate digital technology across appropriate facets to achieve everything from greater efficiencies and collaboration to improving delivery speed and customer satisfaction. According to Gartner, “Digital transformation can refer to anything from IT modernization (for example, cloud computing), to digital optimization, to the invention of new digital business models.”
Digital transformation consulting services analyze the organizations’ requirements, existing resources and their ability to scale to recommend the right digital processes and the experience transformation guideposts that help them to effectively use the digital technology, tools and platforms. HCLTech aims to empower businesses by offering best-in-class consulting services that enhance their experience of digital transformation.
The constantly evolving business landscape can be hard to keep up with, but organizations who embrace a culture of transformation are well on the way to ensuring the future of their organization. Leaders should know about the five digital transformation stages to plan for any future disruption.
Stages of digital transformation are:
- Business as usual
- Present and active
- Formalized
- Strategic
- Innovative and adaptive
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