All content
From transactions to relationships: The digital transformation of customer experience in banking
Customer experience in banking has transformed from transactional to relational, focusing on digital channels and onboarding new customers
Read the articleIn this podcast, Nick Ismail is joined by Chirag Modi, former Corporate Vice President of Global Industry Strategy at Blue Yonder and Sadagopan Singam
Listen NowSebastiaan Kalshoven, IT Director and CTO at de Volksbank, explores the balance between embracing cutting-edge technology and adhering to the regulations that govern the financial services sector
Read the articlePartha Marella, Executive Vice President of Life Sciences and Healthcare at HCLTech, discusses the disruptions, opportunities and strategies for navigating the change in MedTech manufacturing
Read the articleIn conversation with Dan MacAvoy, VP of Digital Business Services at HCLTech
Watch nowTalking with Hannah Byrne, SVP of Digital Business Services, about key innovations
Watch nowSpeaking with Kapil Tyagi, AVP of Digital Business Services at HCLTech
Watch nowChatting with Virender Singh, AVP of Digital Experience Platform at HCLTech
Watch nowIn conversation with Sadagopan Singam, EVP & Global Head of SaaS at HCLTech
Watch nowIn conversation with Lance Miller, Engineering Manager at Common Spirit Health
Watch nowChatting with Philip Leach, IT Partner for Marketing at Common Spirit Health
Watch nowExploring data-driven insights with Ranjith Chalasani, Senior Director at Office Depot.
Watch nowPagination
- Previous page
- …
- 7
- 8
- 9
- …
- Next page
Trending questions
Digital strategy is a roadmap and plan of action that uses technology to achieve business objectives. It entails end-to-end execution of services from developing new products, streamlining processes, reaching customers to increasing sales and showcasing the brand. It also covers managing the digital channels and platforms for marketing campaigns.
Digital transformation is defined as the process of using digital technologies to create new—or enhance existing—business processes, solutions, services, culture and customer experiences to meet evolving business and market requirements. This reimagining of business in the digital age is digital transformation.
A digital transformation strategy is the steps to remodel an organization and incorporate digital technology across appropriate facets to achieve everything from greater efficiencies and collaboration to improving delivery speed and customer satisfaction. According to Gartner, “Digital transformation can refer to anything from IT modernization (for example, cloud computing), to digital optimization, to the invention of new digital business models.”
Digital transformation consulting services analyze the organizations’ requirements, existing resources and their ability to scale to recommend the right digital processes and the experience transformation guideposts that help them to effectively use the digital technology, tools and platforms. HCLTech aims to empower businesses by offering best-in-class consulting services that enhance their experience of digital transformation.
The constantly evolving business landscape can be hard to keep up with, but organizations who embrace a culture of transformation are well on the way to ensuring the future of their organization. Leaders should know about the five digital transformation stages to plan for any future disruption.
Stages of digital transformation are:
- Business as usual
- Present and active
- Formalized
- Strategic
- Innovative and adaptive
Subscribe to the HCLTech Newsletter
for our latest news and insights


