Customer Communication Management | HCL Technologies

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introduction to the topic

Being a key source for driving additional revenue and increasing levels of customer satisfaction and loyalty, CCM demands modernization in the way customer communications are done, in order to be able to meet customer needs BE PART OF THIS EXCLUSIVE WEBINAR to know how HCL’s CCM shapes up Experiences by redefining Customer Touch points

Agenda

  • CCM introduction
  • CCM Market Place Dynamics
  • HCL’s POV on CCM
  • HCL’s Innovations
  • Our partnership with Doxee
  • Success Stories

About the speaker

Vineet Gogia
GM- e Services

Thursday 17th December 2015

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