According to IDC's recent Return-to-Work Survey, 48% of worldwide companies plan to increase investments in intelligent digital workspaces in 2021.
The changing workplace dynamics due to the pandemic have led to new ways of working. To meet the changing needs of the workforce, several organizations have adopted new work models.
With hybrid work quickly becoming a standard model for many organizations, business leaders need to address the key challenges that could hamper future-proofing an organization’s digital workspace.
One of the major challenges in maintaining a hybrid workforce is IT support. With IT at the center of digital transformation initiatives, the AIOps platform is a game-changer. It sets the foundation for a proactive support strategy and augments the reactive support model to deliver an enhanced user experience in a hybrid working environment.
Download this whitepaper to get an insightful view of how AIOps leverages real-time actionable insights, machine learning (ML), and automation to proactively address IT issues, minimize disruption and deliver enhanced user experience in a hybrid workplace.
Key Takeaways:
- Learn how an enterprise can design a future-proof digital workspace providing an optimal employee experience
- Understand AIOps and its impact on business, IT and employees
- Know about HCLTech WorkBlaze, a real-time monitoring solution that provides a comprehensive user experience