As value-based healthcare gradually replaces the traditional fee-for-service model, enhanced patient health outcomes will inevitably help HCPs. A study from 2016 unearthed that physicians spend nearly 50% of their time in office on paperwork.
When patients come in for a consultation, they are required to answer an exhaustive list of questions about their medical history, administrative, or legal documentation, such as consent forms or proof of awareness. Voice-enabled devices can contribute extensively by providing instant answers to questions on drug compositions, possible side effects, and allergies, thereby enhancing the clinical outcome and improving patient-provider interactions.
The recent Alexa Diabetes Challenge featured about 100 participants from across the world leveraging health pattern intelligence from various voice-enabled devices to make personalized recommendations and provide constant lifestyle coaching and monitoring.
Whenever a patient is onboarded to a voice-supported patient engagement platform, it ultimately means that there is at least one HCP leveraging the same to digitalize a care plan. Once patients accept ‘Dr. Alexa’ as the administrator of their disease-related to-do list, it simply feels natural that the HCP is interacting with the same avatar while adjusting care plans during practice visits.