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Carrier Data Interchange - Integration Benefits
486
Traditionally data entry has been a cumbersome task for the customer service team for a 3PL, especially in today’s software world. Real time information is critical, especially in the supply chain industry. Without relevant data, shippers are unable...
Digitalisation - Figurative & Quantifiable Dimensions
272
At the cost of repeating myself… ‘What exactly is Digitalisation?’ This certainly seems to be the talk of the town, but is this buzzword a new concept or once again, a fundamental and radical idea, but in a new package?
Business Consolidation in Travel & Logistics – Simple yet Challenging
419
In today’s dynamic and disruptive business environment, it is extremely crucial to have a consolidated IT environment that enables the business by offering a single source of truth.
Data sharing services for airport management
967
Global airport revenues rose to US $131 billion in 2013 and over 55% of this was from aeronautical revenue, which includes terminal space rentals for airlines, landing fees, and passenger fees for terminals and ga
Technology trends in Transport Management System
900
6 Trends that Supply chain analysts think will shape the industry landscape in 2016 with continued growth of the enterprise application market
Emerging Technologies – The Future of Logistics
761
Logistics and technology go hand in hand. While the global supply chain has been around for an eternity, it is the powered engine, the container box and computers that make our world more connected and more efficient than ever.
Slotting optimization in warehouses
8,878
The saying “A place for everything, and everything in its place” almost sums up the idea behind warehouse slotting and profiling.
Cold Chain Logistics
1,412

Mar 09, 2015

Cold Chain Logistics

Krishna Kumar Ramamoorthy Senior Manager

Tracking Internet of Transportation
400
In Transportation & Logistics , the scope of IOT to power multiplayer ecosystems  is so promising that its reffered to as ‘Internet of Transportation Things (IoTT) .This blog series dicusses the scope ,impact and applications of IOT to the...
IoT and Blockchain
820

Mar 21, 2018

IoT + Blockchain: The promise of a game-changing convergence

Sooraj Kumar Raj Associate General Manager - Product Management, IoT WoRKS™

IoT is meant to make things smarter and/or connect smart things to one another. It also offers a lot of automation possibilities. But certain tasks need to undergo data flow & governance controls. These can be done either via the cloud or may...
HCL IoT
370
This blog talks about next-gen technology adoption in Manufacturing explaining the key factory vitals aligned to Industry 4.0. Moving from OEE to measure the factory productivity to Factory Wellness i.e. factory vitals.This blog talks about next-gen...
Technology trends in Transport Management System
900
6 Trends that Supply chain analysts think will shape the industry landscape in 2016 with continued growth of the enterprise application market
New Age of Distribution Grids with IoT
458
Changes in how electricity is generated are leading to a transformation in how utilities will manage distribution grids in the future. With the rise of commercial and residential roof top solar and wind generation, as well as battery storage,...
New Direct Capability- IATA initiative
556
All global airlines are trying to increase their ancillary revenue in a variety of ways.  Traditionally the majority of the ancillary revenue was generated as change or cancel fees, baggage charges, etc.
Carrier Data Interchange - Integration Benefits
486
Traditionally data entry has been a cumbersome task for the customer service team for a 3PL, especially in today’s software world. Real time information is critical, especially in the supply chain industry. Without relevant data, shippers are unable...
Emerging Technologies – The Future of Logistics
761
Logistics and technology go hand in hand. While the global supply chain has been around for an eternity, it is the powered engine, the container box and computers that make our world more connected and more efficient than ever.
Digitalisation - Figurative & Quantifiable Dimensions
272
At the cost of repeating myself… ‘What exactly is Digitalisation?’ This certainly seems to be the talk of the town, but is this buzzword a new concept or once again, a fundamental and radical idea, but in a new package?

Passenger Flow Monitoring Key for Airports of the Future
Hrishikesh - Manager | March 28, 2016
931 Views

Worldwide, passenger numbers are predicted to double by 2030. Airports around the world have set out their plans for expansion to cater to these rising numbers of passengers and capitalize on growing retail opportunity this will present. Meanwhile, the passenger, the most important stake holder is also becoming smarter and constantly looking for best possible, faster, simpler, and more personalized services from airlines and airports.

It is clear that the airport industry is looking for technologies which have the potential to make passenger journeys simpler and more secure. While delivering superior passenger experience, airports must also look to improve operational efficiency and increase non-aeronautical revenue. Basic requirements for better customer experiences at the airport are - speed of baggage delivery, ease of check-in comfort at the airport terminals, and time taken for security checks. Experience in these areas can make or break passenger experience. It also determines how much time the passenger has spent in the retail area and consequently how much money they will spend.

It has been observed that airports around the world are adopting passenger flow management to improve customer experience. Technology is providing different workable solutions for effective passenger flow management.

Beacons, Wi-Fi triangulation, thermal imagining, video analytics, facial recognition, RFID/NFC, and laser counting are some of the technologies which have been looked at by airport depending on their size, business needs and allocated budget.

The key objectives of an airport are:

  • Improve passenger experience
  • Increase security effectiveness
  • Increase operational efficiency
  • Improve non-aeronautical revenue (retail revenue)

The use of passenger flow management systems allows airports to meet these objectives considerably. Hassle-free transfer of passenger from landside to airside improves the passenger experience, reduces the pressure, and increases airport security effectiveness. Real-time and historical analysis of data allows airports to proactively plan operations, avoid possible bottlenecks, and put optimum number of resources at the right place and right time.

Happier passengers spend more time in the retail area, giving a good chance to the airport to increase their non-aeronautical revenue. The North American Airport Survey indicates that an extra 10 minutes spent at security may reduce passenger retail spend by 30%. Alternatively, satisfied passenger spend on an average increases up to 45%.

By putting passengers at the center of the operations and not compromising security (rather been enhanced) airports can easily achieve highest customer satisfaction standards. The key to success is effective collaboration between airports, airlines, ground handlers, governing authorities, and trusted technology partners such as HCL.

HCL’s capabilities in Application Development across multiple business lines can help our Aerospace partners to adopt right technologies and prepare airports for higher load factors and greater passenger expectations.

HCL’s capabilities in Application Development across multiple business lines can help our Aerospace partners to adopt right technologies and prepare airports for higher load factors and greater passenger expectations.


Emerging Technologies – The Future of Logistics
Madhusudhan Ranjanghatmuralidhar - ASSOCIATE GENERAL MANAGER | June 16, 2015
761 Views

Logistics and technology go hand in hand. While the global supply chain has been around for an eternity, it is the powered engine, the container box and computers that make our world more connected and more efficient than ever.

Logistics


The Digital Revolution and Smart Airports
Hrishikesh - Manager | April 27, 2015
1150 Views

Smart Airport

The business model for Airports is significantly changing with the increase in customer expectations driven by the Digital experience, growing air traffic that is impacting the current infrastructure, the environmental impact, and the competition among Airports.