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HCL Technologies

Member Experience Management Solution Catalog

Member Experience Management Solution Catalog

To succeed in the new paradigm, health plans need to develop new capabilities for interacting with their customers while simultaneously investing in additional analytical marketing capabilities.

The HCL Member Experience Management (MEM) solution suite provides the health plan with a comprehensive array of solution framework designed to provide a superior member experience to the existing and prospective members of the health plan, thus improving the customer acquisition and retention rates.

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