Unify Your Business, Supercharge Your Customer Experience
Our Customer Relationship Management (CRM) services bring companies and customers together like never before. As a leading partner of Salesforce and Veeva Systems, we offer a powerful SaaS platform that revolutionizes the way your departments collaborate. Marketing, sales, commerce, and service teams all gain access to a single, shared view of every customer, enabling seamless coordination and outstanding customer experiences.
From shaping your cloud strategy and assessing readiness to defining CRM strategies, blueprinting processes, providing Salesforce consulting, and implementing and integrating solutions – we have you covered.
Accelerate Your CRM Journey: From Strategy to Support, We've Got You Covered
Empower your Salesforce journey with our comprehensive suite of services, covering strategy, implementation, integration, data migration, platform operations, and ongoing support.
Consultation and advisory
Gain strategic guidance for your Salesforce implementation, including organizational and deployment strategies, integration and data strategies, build vs. buy analysis, license rationalization, Salesforce-led transformations, and industry best practices. Elevate your CRM experience with our expertise in business process mapping and experience-centric UI/UX.
Achieve seamless Salesforce implementation with our expert services. We cover Sales & CPQ Cloud, Service Cloud, Field Service Lightning, Marketing Cloud, Salesforce Commerce (B2B/B2C), and Experience Cloud. Our agile and hybrid delivery models ensure a full lifecycle implementation supported by testing, training, and change management.
We specialize in defining integration strategies and developing data interfaces for Salesforce. Our experts enable seamless integration of Salesforce applications with legacy systems and in-house third-party applications, ensuring smooth data flow and connectivity across your ecosystem.
Our data migration services ensure a smooth transition from legacy systems to Salesforce applications. We implement robust data lifecycle management and archival solutions for your cloud apps, ensuring data integrity and compliance.
We provide comprehensive platform operations support, including AppExchange capability, quarterly release management, organizational health assessment, backup and recovery services, DevOps, CI/CD, and release management. Our goal is to optimize your Salesforce platform and ensure its smooth operation and scalability.
Reliable Managed Service
Our managed services cover a wide range of support options, including L1/L2/L3 support models available 24x7, 24x5, 16x5, and 8x5. We offer application, technical, integration, and data support. Additionally, we provide application enhancement services and support transition assistance to streamline your CRM operations.
Elevate Your Operations with Dynamic CRM Solutions
Sales & CPQ Acceleration
Drive informed decisions with real-time data, streamline sales processes, and provide precise pricing through Salesforce Sales Cloud and CPQ integration.
Intelligent Marketing Automation
Automate B2B marketing activities, execute multi-channel campaigns, engage customers, and analyze campaign performance with Salesforce Marketing Cloud and Pardot.
Seamless commerce experiences
Create personalized, mobile-friendly e-commerce experiences, streamline purchasing, and manage orders with Salesforce Commerce Cloud.
Efficient Service Management
Empower teams with a 360-degree customer view, automate service processes, and optimize onsite job management using Salesforce Service Cloud and Field Service Lightning.
Foster collaboration, improve employee productivity, and drive customer engagement with Salesforce Experience Cloud (formerly Communities) using Lightning web components.
Tailored Salesforce Industry Cloud solutions for Manufacturing, Financial Services, Healthcare & Life Sciences, Communication, and Consumer Goods industries.
Connected Platform & Integration
Develop mobile-ready Salesforce apps, leverage AppExchange solutions, and integrate with various systems to create a unified platform and accelerate services.
Uncover cross-sell/up-sell opportunities, gain insights, and make informed decisions with Salesforce Analytics Cloud.
Consolidate Salesforce solutions with Customer 360, enabling a shared view of customer data and improving collaboration across Analytics, Sales, Marketing, Service, and Commerce.
Driving customer satisfaction for Fortune-500 industrial tool manufacturer
Incorporated Salesforce capabilities in their transformation journey, which led to an increase in customer engagement touchpoints with enhanced customer experience
Making financial services future-ready through application modernization
Helped a global federal credit union move away from obsolete systems to new, modern applications.
Improving customer onboarding and collaboration for a German major
Helped the client achieve improved sales performance through continuous monitoring and enhanced collaboration amongst the sales team.
Explore our latest insights
Data to decision making to data: Adopting adaptive analytics to make the most of data
Customers are the goal of any well-designed CRM, as it keeps the cost of operations low while providing the best customer experience.
Adaptive analytics: The future of data-driven decision-making
How can organizations harness dynamic market and customer demands with adaptive analytics?
Reshape reality and the way you impart customer experiences with our personalized Metaverse services
User Experience Design (UXD)
Create products, systems, or services that are user-centric and provide a positive and meaningful experience to the end-users.
Data & Analytics
Our data and analytics capabilities enable you to increase business operation efficiency, support better customer experiences and drive disruptive business outcomes.
Create unforgettable experiences with our unmatched technical expertise and cross-domain experience.