Digital Workplace Mobility
Fluctuating economies, changing workforce demographics, ever-evolving technological landscape keeps businesses on their toes pushing them to explore new business and operational models. HCLTech Managed Mobility services redefines new-age workplace mobility experience by transitioning from a conventional SLA to a modern XLA-based strategy that delivers a richer experience managing IT environments.
- Enable consumerization by enabling your employees to adopt modern working styles, such as work from home, and bring-your-own-device/ anything (BYOD, BYOA etc.).
- Enable quicker resources onboarding to modern management platforms.
- Utilize the breadth of modern UEM platforms to enable, and manage application modernization, and secure your apps beyond what UEM solutions offer.
- Effectively manage & streamline global mobility programs spend throughout your organization to unlock potential savings.
HCLTech, with its vast experience supports all kinds of devices, applications such as IoT devices, wearables, tablets, PCs, laptops, cloud apps, web apps, security, identity, etc. within the same management umbrella.
Mobility Services Features
Unparalleled flexibility
Flexible engagement model to choose the types of services needed to focus on customer experience
End-user support services
Global 24*7 extensive support including Modern Service Desk, Desk Side, Remote Support & Self-service to address the needs of not only End-users but also IT to keep workforce connected, productive and secure
Complete lifecycle management
Manage the complete device lifecycle, from onboarding to retirement for all your desktop, mobile, tablets etc.
Robust security and access to apps and data
Comprehensive identity and device management, aligned with defined personas, reduces security and compliance risk – with minimal IT intervention
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Mobility Business Benefits
Gain visibility and control of your digital workplace
Unified device management dashboard allows defined personas to access and monitor compliance and operations status in real-time
Consistent user experience
Deliver seamless access to all your business apps across mobile, desktop and cloud, improving employee productivity and end-user experience
Automate processes with intelligent insights
Collect, consolidate and analyze data with advanced data analytics to turn insights into action
Reduce downtime and improve efficiency
Cross skilled support desk leads to minimal handovers and paves way for increased efficiency and reduced costs
Predictable TCO & improved ROI
Unified management of gamut of services coupled with IPs and customized service plans has led customers to get a better visibility of TCO & improved ROI
Increased adoption
Gamification led end-user empowerment strategies to encourage the use of self-service solutions
Greater productivity
Adopting best practices to streamline processes which help in enhancing employee efficiency and productivity
Uncompromised security
Protect corporate data with secure access policies while delivering seamless access to business apps across the device landscape
Case Studies
American semiconductor firm improved experiences and operations with GenAI
UK-based firm adopts smart retail workspace experience
American beverage giant unlocks efficiency with strategic automation
Trends and Insights
Beyond a commodity: Digital Workplace services – the key to employee experience and productivity
Gen Z is changing the workplace: Are we ready to keep up?
Creating an AI-ready workforce
Transforming organizations through experience design
Q&A
What are Managed Mobility Services?
Managed Mobility services redefines new-age work experience by transitioning from a conventional SLA to a modern XLA-based strategy that delivers a richer experience managing IT environments.