Managed Mobility Services | HCLTech

Managed Mobility Services

Digital Workplace Mobility

Fluctuating economies, changing workforce demographics, ever-evolving technological landscape keeps businesses on their toes pushing them to explore new business and operational models.

HCLTech Managed Mobility services redefines new-age workplace mobility experience by transitioning from a conventional SLA to a modern XLA-based strategy that delivers a richer experience managing IT environments.

  • Our portfolio is fueled with smart insights delivered through our advanced analytics solutions, end-user automation, and cognitive capabilities.
  • Enable consumerization by enabling your employees to adopt modern working styles, such as work from home, and bring-your-own-device/ anything (BYOD, BYOA etc.).
  • Enable quicker resources onboarding to modern management platforms.
  • Utilize the breadth of modern UEM platforms to enable, and manage application modernization, and secure your apps beyond what UEM solutions offer.
  • Effectively manage & streamline global mobility programs spend throughout your organization to unlock potential savings.

HCLTech, with its vast experience supports all kinds of devices, applications such as IoT devices, wearables, tablets, PCs, laptops, cloud apps, web apps, security, identity, etc. within the same management umbrella.

Mobile Ecosystem
 

Managed Mobility
Solutions

HCLTech Managed Mobility Services portfolio enables enterprises to meet the demands of the changing mobile ecosystem by unifying devices, applications, data, identity & security management. Combined with smart insights delivered through our advanced analytics solutions, embedded automation & AI/ML capabilities, our solution transcends UEM capabilities and offers mobility expense management, no code application modernization, mobile device as a service to help customers with their digital transformation journey.

Features

unparalleled flexibility
Unparalleled
flexibility
Unparalleled flexibility

Flexible engagement model to choose the types of services needed to focus on customer experience 

support services
End-user support
services
End-user support services

Global 24*7 extensive support including Modern Service Desk, Desk Side, Remote Support & Self-service to address the needs of not only End-users but also IT to keep workforce connected, productive and secure

lifecycle management
Complete lifecycle
management
Complete lifecycle management

Manage the complete device lifecycle, from onboarding to retirement for all your desktop, mobile, tablets etc.

security access
Robust security and
access to apps and data
Robust security and access to apps and data

Comprehensive identity and device management, aligned with defined personas, reduces security and compliance risk – with minimal IT intervention

Business benefits

Digital Workplace
Gain visibility and control of your digital workplace

Unified device management dashboard allows defined personas to access and monitor compliance and operations status in real-time

User Experience
Consistent user
experience

Deliver seamless access to all your business apps across mobile, desktop and cloud, improving employee productivity and end-user experience

Automate processes
Automate processes with intelligent insights

Collect, consolidate and analyze data with advanced data analytics to turn insights into action

Improve Efficiency
Reduce downtime and improve efficiency

Cross skilled support desk leads to minimal handovers and paves way for increased efficiency and reduced costs

Improved ROI
Predictable TCO & improved ROI

Unified management of gamut of services coupled with IPs and customized service plans has led customers to get a better visibility of TCO & improved ROI

Increased Adoption
Increased adoption

Gamification led end-user empowerment strategies to encourage the use of self-service solutions

Greater Productivity
Greater productivity

Adopting best practices to streamline processes which help in enhancing employee efficiency and productivity

Uncompromised Security
Uncompromised security

Protect corporate data with secure access policies while delivering seamless access to business apps across the device landscape.

Resources

Blogs
A Blueprint for a Fluid Workplace

A blueprint for a fluid workplace

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Digital Dexterity

Digital dexterity

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White Papers
Reconciling Cultural and Digital Transformation to Design the Future of Work

HBR Whitepaper: Reconciling cultural and digital transformation to design the future of work

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The Key to Creating an Experience-Centric Future Workspace

Device-as-a-service: The key to creating an experience-centric future workspace

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HCLTech Delivers Enterprise Digital Workplace Services

Exclusive write up By ISG : HCLTech delivers Enterprise Digital Workplace Services

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Insights
Gartner Magic Quadrant for Managed Workplace Services, North America, 2021

HCLTech positioned as a Leader in Gartner Magic Quadrant for Managed Workplace Services, North America, 2021

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Gartner Magic Quadrant for Managed Workplace Services, Europe, 2021

HCLTech positioned as a Leader in Gartner Magic Quadrant for Managed Workplace Services, Europe, 2021

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