Agentforce
Press Release

How We're Building Better Experiences with Agentic AI

For 15+ years, we’ve partnered with organizations to scale faster, unlock markets and accelerate growth with . By combining cloud, automation, agile ways of working and Agentic AI, we enable enterprises to unlock value faster, move toward autonomy and deliver Total Experience (TX).

With 1,000+ successful projects, a 4.85 CSAT and 500+ clients worldwide, we’ve partnered with enterprises across industries including , , and to create connected, frictionless journeys across customer and employee touchpoints.

We’re here to help you shape an AI-powered future-ready enterprise, starting at Dreamforce 2025.

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Spotlight

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Explore the Latest insights

Key Focus Areas

Agentforce

Accelerate AI adoption with agent implementation, readiness, secure DevOps and autonomous service agents for scalable business impact.

Salesforce GenAI solutions

Empower sales, service and marketing with GPT, Copilot and AI-driven tools for campaigns, content, summaries and personalized engagement.

Data Cloud & Power of Einstein

Unlock AI insights with Data Cloud for lead scoring, recommendations, case classification and predictive actions that drive smarter outcomes.

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Hear from our clients

Stanley Black & Decker (SBD)

Stephen Mascola

Senior IT Director, Solution Delivery

Watch

Stephen Mascola

Lloyd's Register (LR)

Ela Berntsson and Aseem Daga 

Product Owner, Client Portal & iLearning and Salesforce Platform Owner

Watch

Ela Berntsson

Real-world Impact

Thought Leadership

#HCLTechAt
Dreamforce

Ready to shape the autonomous future?

Learn more about our San Francisco schedule and join us for thought-provoking sessions and engagements at Moscone Center.

Stay tuned for the latest updates on HCLTech at #DF25.

Meet us at Booth #703
at Moscone Center, 747 Howard St, San Francisco

Meet our Leaders

Jill Kouri
Jill Kouri

Chief Marketing Officer
HCLTech

Pawan Vadapalli
Pawan Vadapalli

Corporate Vice President and Global Head, Digital Business Services
HCLTech

Sadagopan Singam
Sadagopan S

Executive Vice President, Global Head of SaaS & Commercial Applications, Digital Business Services,
HCLTech

Chris Pickard
Chris Pickard

Executive Vice President and Global Head, Application Management, Digital Business Services,
HCLTech

Ready to Connect?

Visit us at Dreamforce to see how we're helping organizations build an AI-enabled, autonomous enterprise that’s ready for the future.

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