Channels and Customer Relationship Management | HCLTech
Channels and Customer Relationship Management
Overview

Transforming Customer Interactions

Achieve consistently meaningful customer engagements leading to business sustainability in the digital age.

HCLTech’s customizable dashboards offer improved operations visibility. They also provide easy access to data, touchpoints and preferred communication channels, significantly reducing costs and improving productivity. Additional features like self-service portals enable customers to solve queries without needing a customer helpdesk.

Transforming customer interactions
Offerings

Meet Evolving Demands with Our Solutions

Explore a new breed of channels and customer relationship management (CRM) offerings that align with the financial industry and its specific needs.

Why us

Why HCLTech for Channels and CRM Solutions?

HCLTech channels and CRM solutions are crafted to strengthen enterprise marketing strategies by providing access to relevant data and simplifying customer engagement processes. With high-end features that ensure minimum customer dependency on the helpdesk, the result is maximum customer satisfaction.

With our futuristic approach and end-to-end support, we aim to supercharge your progress in the digital age.

Real-time action

Real-time action

Need-based offerings with real-time inputs

Efficient management

Efficient management

Better campaign execution, leading to enhanced productivity

Rapid development

Rapid development

Streamlined service requests and feedback handling

Better connection

Better connection

Effective and personalized communication

Path Factory