Job description:

- Overall 10+ years of experience in Routing & switching with min. 5+ years of experience in VMware NSX-v and AVI with minimum 2 + years in NSX-T or exposure to NSX-T concepts
- Experience in Managing global load balancers F5, Atens, NetScalers and ACI
-Mandatory VCP-NV certification, highly desirable VCAP-NV, and VCIX-NV
- Sound knowledge around VXLAN and Geneve implementations
- Must have good knowledge and experience in managing VMware NSX environment DLR, ESG, DFW, distributed and centralized multi-tier routing in NSX-T.
- Must have in-depth knowledge of NSX-Cross VCenter design and multi-instance nsx-t
- Must have good troubleshooting skills related to NSX and its related components.
- Must have strong understanding in switching, routing, and load balancing.
- Must have good hands on experience in BGP & OSPF
- Must have experience in managing firewalls
- Experience on Cisco ACI will be an excellent advantage.
- Should have depth understanding about Data Centre, Virtualization like compute, and network. Storage would be an added advantage.
- Should be able to Solves complex, cross-functional issues that comprise of multiple technology platform including third party devices.
- Should have product knowledge in advance technologies either for Cisco, VMware, or other OEM Product.
- Secures network by developing network access, monitoring, control, and evaluation, maintaining documentation.
- Apply Analytical skill and technical knowledge to solve the product and software problem of moderate to high priority.
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Mandatory skill: VMware NSX, VCP-NV certification, highly desirable VCAP-NV, and VCIX-NV
Desired Skills
Products: Routing, Switching, SDN, cloud computing & VMware vSphere & VMware NSX.
Minimum VMware VCP- Network Virtualization advantage VCAP NV certification

• To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
• To provide support for on call escalations orL3 level support and doing incident and problem management
• Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.
• To adhere to quality standards, regulatory requirements and company policies
• To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
• To participate or contribute on EN business in creation of proposals to drive Service improvement plans.