Job description:

Title: Offshore Web Application Firewall
Date 6/12/24

Next Gen COE- People Function

Raw JD
Description:

Job Description:

Maintain a large inventory of application delivery controllers (load balancers - F5, A10, AVI, WAF,NGINX, etc) alongside a team of engineering colleagues (~10 U.S. based engineers and ~10 International engineers on the team)
Positively contribute to over 99.99%+ application uptime by deploying load balancers and configuring load balanced applications
Effectively troubleshoot complex network layer 1-7 issues while clearly and concisely communicating status updates to stakeholders until resolution
Execute assigned projects in a timely manner without causing application impact while following change control process requirements
Projects such as: load balancer software or hardware upgrades, onboarding applications to Web App Firewalls, migrating applications along with WAF to cloud infrastructures, and deploying SSL/TLS inspection, amongst others
Engineer innovative ways to solve problems and build helpful tools using scripting/automation focus with a software engineering mindset
Automate repeatable tasks using scripting languages and/or Ansible/Chef/Puppet/Jenkins/etc tools
Document topology diagrams and MOPs for repeatable manual engineering tasks
Secure applications from malicious HTTP/S traffic using web application firewalls
Respond to high priority on-call engagements within 15 minutes in a rotation one out of every 4 weeks from 8am to 8pm IST
Able to work occasional weekends and nights during off hour change windows as necessary to support the business
Generally work is self-directed and not prescribed
Works with less structured, more complex issues
Serves as a resource to others in addition to individual engineering contributions
Ideal candidate has experience on F5 LTM, F5 GTM (DNS), F5 ASM (AWAF), F5 SSLO, A10 load balancers, AVI load balancers, Shape Bot Protection, major cloud provides native console tools such (AWS, Azure, GCP), and scripting automation
Interview process: 2 to 3 rounds of virtual interviews with hiring manager, engineers and key leaders, interviews will be technical asking network engineering and information security specific questions on how networks, load balancers, firewalls, etc systems work exactly

Qualifications:

Graduate degree or equivalent experience
5+ years experience troubleshooting and maintaining application delivery controllers (load balancers such as F5, AVI, A10, Citrix, WAF etc)
4+ years experience troubleshooting and maintaining other network appliances (switches, routers, firewalls, proxies, etc)
3+ years experience automating network infrastructure tasks
3+ years supporting cloud native applications in Azure, GCP, or AWS
Advanced knowledge of HTTP, SSL/TLS encryption, DNS, switching and routing, and Application Security, mitigating OWASP top 10 security threats



Key Follow up Questions
Can you describe the most critical projects or initiatives the new hire will be expected to contribute to in their first six months
Could you elaborate on the technical environment and tools currently in use for automation and network infrastructure management, and any upcoming changes or integrations you foresee
What key performance indicators (KPIs) or success metrics will you use to evaluate the new hire's performance, particularly in terms of maintaining high application uptime and effective troubleshooting
Enhanced JD
Job Description: Network Load Balancer Engineer
Introduction to the Organization:
We are a leading multinational technology company renowned for our innovative solutions and commitment to excellence. Our industry leadership is demonstrated through cutting-edge products and