Business success is an outcome of customer delight. Today, it is not sufficient to just design products that meet a customer’s needs, but to also create an engaged relationship. With products having shorter lifespans and customers having more options to choose from, the real lifetime value of a customer can only be realized by companies who are consumed with a determination to provide differentiated and flawless customer experiences.
Creating RoI driven partnerships
We bring IT and engineering services expertise under one roof to solve complex business problems for its clients. Leveraging our extensive global presence of delivery centers we provide holistic, multi-service delivery in industries such as financial services, manufacturing, consumer services, public services and healthcare.
We help transform the way organizations engineer customer experiences. From product blueprinting to support, from software or hardware to mechanical, HCL works with more than half of the top 100 R&D engineering companies across the world - across all key industries. HCL is spanning its wings across consulting in global engineering services including control systems, network, system design along with process re-engineering to serve its customer with end-to-end global engineering solutions