We've been energizing the utilities sector for over 25 years. That longevity means our team brings genuine, hard-won experience across SAP implementation, application management and industry-specific innovation—not just theoretical knowledge. When market conditions shift or new technologies emerge, our clients benefit from a partner who's seen it before.

Our Intelligent Customer Engagement solution integrates directly with SAP S/4HANA-enabled call centers, giving agents—including newer team members—immediate visibility into why a client is likely calling. By surfacing the right information faster, iCE streamlines resolution, reduces average handle time and measurably improves first-call resolution rates and overall client satisfaction.

AquaSphere is our specialized solution for water utilities, helping organizations manage water resources more intelligently while advancing sustainability commitments. It provides the tools needed to monitor, optimize and report on water management operations, enabling utilities to meet measurable sustainability targets while maintaining operational efficiency and regulatory compliance.

We developed a GenAI solution featuring 27 purpose-built prompts that transform complex gas distribution reports into concise, decision-ready outputs. Rather than requiring analysts to manually interpret dense operational data, our solution surfaces actionable insights quickly, helping gas distribution clients make faster, more confident decisions without sacrificing analytical depth or accuracy.

Our SAP utilities practice is strengthened by close partnerships with industry leaders, including SAP, Microsoft and Google. We also collaborate with Syniti for data migration capabilities. These partnerships aren't simply logos—they translate into co-developed solutions, validated methodologies and access to emerging technologies that directly benefit our utilities clients.

Now called HCLTech Intelligent Core, Base90 is our SAP S/4HANA accelerator purpose-built for utilities. It delivers approximately 90% of standard processes out of the box, dramatically compressing deployment timelines and reducing implementation risk. It's specifically designed to accelerate client relationship management and meter-to-cash workflows within the SAP S/4HANA digital core.

Our data rightsizing and archiving offering systematically identifies SAP data objects that are candidates for archiving or purging. The goal is a leaner, more efficient SAP environment before or during your S/4HANA migration. This reduces storage costs, improves system performance and lowers overall migration complexity, directly protecting your investment and timeline.

HyRISE is our comprehensive approach to SAP modernization, designed to help utilities reduce spend, optimize licensing, boost organizational agility and scale effectively. Rather than treating modernization as a single event, HyRISE provides a structured framework that balances technical transformation with financial discipline, making the journey to a modern SAP landscape more predictable and cost-effective.

Absolutely. We support greenfield SAP S/4HANA journeys with proven tools like our DataSure offering, which confidently migrates clean, business-ready data into new environments using Syniti's SAP ADM solution. Our Activate+ delivery methodology and Intelligent Core accelerator further ensure that greenfield implementations start strong, stay on schedule and deliver measurable value early.

Yes. We hold RISE with SAP Validated Partner recognition, which reflects our demonstrated expertise in delivering cloud transformation projects under the RISE with SAP methodology. This validation gives utilities clients confidence that our team meets SAP's rigorous standards—and that we're equipped to guide demanding, large-scale migrations with credibility and precision.