
AI and customer experience: A balancing act
AI can be a powerful enabler of cost efficiency and enhanced customer engagement, but only when aligned with broader business strategies and operational processes.

Making immersive work experiences a reality for today's digital workplaces
Creating seamless, collaborative, and highly productive digital environments for repeatable success with VR technology.

Bringing Customer Experience to life
When it comes to doing great customer experience work on behalf of HCLTech clients, personas are foundational. But it is harder to create meaningful, actionable personas than people might think.

USM Experience Incubation Center Flyer
Enable total experience across your organization

Energy Transition and Customer Experience
With a shift in energy production, distribution, and consumption, the global energy sector is witnessing how technology, ESF factors, and customer experience play an important role in it.

Dynamics 365 Copilot: The first AI assistant for CRM and ERP
Exploring Microsoft’s AI-powered Dynamics 365 Copilot and how HCLTech can bring it to life in your organization

HCL DRYiCE AEX transforms employee experience with AI and automation.
HCL DRYiCE AEX is an AI-driven, automation-powered solution that transforms employee experience, boosts productivity, and reduces costs through self-help and proactive support.

HCL and ISG explore human-machine collaboration in the digital era.
HCL Technologies (HCL), a leading global technology company has teamed with ISG to publish Bolstering a Meaningful Coexistence in the Digital Epoch

Delivering High-engagement Remote Onboarding Experiences with Virtuality
Making employee onboarding more flexible and accessible while creating memorable onboarding experiences.