Travel, Transportation, Logistics and Hospitality Services | HCL

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Travel, Transportation, Logistics and Hospitality

Overview

The travel, logistics, hospitality, and transportation services industry is witnessing large scale shifts and changes.

Logistics competencies grew by leaps and bounds in the 1990s. However, the 21st Century Enterprise landscape is vastly different. The internet has unleashed an immense potential to communicate and collaborate, giving rise to advanced travel management software and tools. Meanwhile, there is a tremendous surge in supply chain velocity, while the transport software segment evolves in tandem. This leads to reduced costs through information sharing and synchronization between trading partners and transportation service providers.

As a result, companies are re-envisioning existing frameworks, processes, and systems around transport and logistics management – leading to a holistic overhaul of operations and strategy. The objective is to harness the power of digital in order to drive down costs, enhance supply chain integration, and increase market power through customer fulfilment.

Industry

Travel and Airlines
Travel and Airlines

The travel segment, including but not limited to airlines, airports, travel intermediaries, cruise liners, and car rentals is witnessing an upturn. Passengers today want prompter and better services at cheaper costs. Therefore, it has become imperative for travel companies to provide differentiated offerings which also ensure greater market share.
HCL is committed to the travel business by applying technology at the forefront of customer experience. With a focused approach towards pertinent business processes in the industry, we envision a partnership with our clients and help them achieve optimum value from technological investments. We aim to maximize RoI by mapping processes to applications, infrastructure, and databases, thereby eliminating redundancies and cost overrun.

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Transportation and Logistics
Transportation and Logistics

The global logistics sector is still reeling from the after effects of last decade’s economic turbulence. Rising fuel costs and global recession severely affected all types of traffic. At HCL, there’s a commitment to helping logistics firms solve their business problems in real-time. We provide actionable business solutions to facilitate transport across rail, road, maritime, and aviation.Know more

Hospitality
Hospitality

Customer experience is the key differentiator in hospitality industry. Keeping this in mind, HCL deploys new age platforms and applications that orchestrate superior end-user experience. We help our clients unlock a host of benefits through strategic investments in technology.Know more

Travel and Airlines

The travel segment, including but not limited to airlines, airports, travel intermediaries, cruise liners, and car rentals is witnessing an upturn. Passengers today want prompter and better services at cheaper costs. Therefore, it has become imperative for travel companies to provide differentiated offerings which also ensure greater market share.
HCL is committed to the travel business by applying technology at the forefront of customer experience. With a focused approach towards pertinent business processes in the industry, we envision a partnership with our clients and help them achieve optimum value from technological investments. We aim to maximize RoI by mapping processes to applications, infrastructure, and databases, thereby eliminating redundancies and cost overrun.

Know more

Services

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Digital and Analytics

HCL's Digital & Analytics services helps design and build key platform components of customers’ Digital-Technology-Footprint ™ to power the Digital transformation journey. Read More

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IoT WoRKSTM

At IoT WoRKSTM, HCL helps create entirely new services that deliver measurable business outcomes. These services will play an increasingly vital role in differentiating enterprises and enable them to become a 21st-century enterprise.Read More

pas
Application Services

HCL’s applications business allows clients to work with different partners and still have a unified approach to develop the right solutions for their business needs with our systems integration consulting services. Read More

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DRYiCETM

DRYiCETM is an artificial intelligence-driven automation platform. It consists of machine learning components, automation modules, orchestration components, well-proven monitoring tools, knowledge management, and a reporting layer.Read More

ietm
Infrastructure Services

HCL's Infrastructure Management Services has some of the most impressive credentials in the IT Vendor landscape. We have not only executed complex global IT transformation exercises but also helped run efficient IT services for more than 300 of the world’s leading companies.Read More

pi
Engineering and R&D services

We are one of the world’s leading and fastest growing global engineering services providers. From product blueprinting to support, from software or hardware to mechanical, we work with more than half of the top 100 R&D engineering companies across the world. Read More

ddx
Business Process Services

Our Business Process Services helps organizations move from operational excellence and SLAs to real-time decision making. We help organizations to manage risks and business outcome, and deliver a consistent and best-in-class end-user experience. Read More

Solutions

iMRO©

A SAP based end-to-end industry solution for Aircraft Maintenance, Repair and Overhaul (MRO)

Digital Crew

A digital on-board platform that enables passenger management, On-board CRM and optimized crew operations

Digital Airport

A digital platform for building self-serviced, smart airports of the future for digital airport experience

Logitrack

An IoT based solution for 3PL's and freight forwarders for end to end supply chain visibility in real time

Smart Warehouse

An IoT based solution for 21CE warehouse management - location optimization, order management and slotting

Smart Postbox

An IoT-based solution that sends out automatic alerts about number of posts in the mailbox for efficient operations

SalesWorkx

A real-time analytics solution for 360o operational insights on customer relationships

Single View of Customer

A framework that integrates customer data from multiple systems and creates unique identity for each customer

iHMS

A mobility solution that uses beacon technology for providing location based services and personalized offers

Client Success

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ECOSYSTEM OF PARTNERS

At HCL, we believe in synergizing capabilities for quick implementation of latest technologies and improving operations. A large ecosystem of partners help us deliver tailor-made solutions and assured business outcomes.