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HCL Technologies

Breaking Bad and Building New

Breaking Bad and Building New

Core Insurance systems catering to policy administration, claims, call centers are undergoing tremendous changes. All of these changes are being driven by a dynamic business environment – new regulations and tighter scrutiny, need for additional information to understand the business better (analytics) and changing consumer behavior be it Mobility trends, or Social media adoption. Customization and re-configuration are key to bringing the core systems in line with what the business demands. Of course, not all of those system changes are being delivered. Challenged with limited number of resources, CIO’s are struggling to deliver to the long list of requirements that businesses require in order to be successful in the marketplace and to be able to compete effectively.


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