Modernizing Collaboration Around Your People
HCLTech’s Unified Collaboration and Experience (UCE) suite of offerings is designed to help enterprises modernize how their people communicate, collaborate and get work done. Structured around four services and four solution modules, it covers every stage of the UCE journey from initial strategy and transformation right through to managed operations and platform extension.
Built on a modular, vendor-agnostic architecture, UCE lets enterprises move at their own pace. The goal throughout is a collaboration environment where your people can connect, communicate and contribute without the technology getting in the way.
A Modular Platform Built Around How Your Organization Works
HCLTech UCE lets enterprises modernize their collaboration stack at their own pace and on their own terms. Each module targets a specific challenge so organizations can build exactly what they need without overhauling everything at once.
Your foundation for connected communication. Collaboration Hub brings together meetings, chat, telephony and more in one AI-driven, persona-based platform so your people can work efficiently without switching between tools.
Where physical and digital work come together. Connected Workplace turns offices and meeting spaces into hybrid-ready intelligent environments so everyone, whether in the office or working remotely, can collaborate without friction.
Professional events without the complexity. The Event and Webcast module delivers a full-service managed experience for virtual, hybrid and in-person events, keeping audiences engaged and participation high regardless of where they are.
Collaboration that goes beyond meetings. Enterprise Experience extends UCC into your business applications through CPaaS, enhanced by AI-powered virtual agents and an employee experience platform that drives deeper engagement across your organization.
HCLTech Rendezvous
Rendezvous Keeps UCE Running at Its Best
Rendezvous is our intelligence layer behind UCE. It monitors your entire environment in real time, identifies and resolves issues before they affect your people and uses AI to reduce operational costs and keep your collaboration infrastructure performing consistently.
Our Ecosystem of Global Partners
We work with the world's leading collaboration and technology companies to make sure UCE delivers the best possible experience for your people. Our partner ecosystem spans communication platforms, hardware, analytics and employee experience, giving your organization access to the most capable and well-integrated collaboration technology available.
Latest Updates and Insights
HCLTech and Workvivo help unify communication, knowledge, and workflows into one AI-powered platform, driving engagement, productivity and a connected, people-first digital workplace.
Transforming meeting room experience with UCaaS for enhanced collaboration
HCLTech modernized meeting rooms with UCaaS for an oil & gas company, integrating advanced tech and training, boosting meeting room usage by 30% and improving efficiency.
Enabling seamless remote collaboration with UCaaS for a global workforce
HCLTech deployed Microsoft Teams for 65,000 employees of a medical tech company, reducing call quality tickets by 95% and MTTR by 88%, enhancing collaboration and ensuring business continuity.
Enhancing HR efficiency with UCaaS-driven AI bot for seamless information access
HCLTech integrated an AI-powered FAQ bot for a Swedish manufacturer, reducing HR query volume by 80% and enhancing efficiency with quick, automated access to HR information.
Delivering the optimal enterprise device management experience across heterogeneous environment
Analyst Recognitions
We are a Leader in Everest Group’s 2025 PEAK Matrix® Assessment for Digital Workplace Services
Learn moreHCLTech recognized as a Leader in Gartner® Magic Quadrant™, 2024
Outsourced Digital Workplace Services
HCLTech positioned as a Leader in Everest Group PEAK Matrix®, 2023
Digital Workplace Services Provider — North America
Frequently Asked Questions
Businesses need AI-powered Unified Collaboration and Experience (UCE) platforms, secure cloud integration, and intelligent automation to enable seamless communication and hybrid work.
AI enhances collaboration through smart meeting transcription, real-time language translation, and predictive scheduling for better productivity.
They deliver intelligent meeting experiences, automate workflows, and improve employee engagement through personalized collaboration tools.
It automates note-taking, provides actionable insights, and enables voice commands for faster decision-making during meetings.
Yes, Cloud-native architecture and modular design make Unified Collaboration and Experience (UCE) solutions scalable across multiple regions and large user bases.
Unified Collaboration and Experience (UCE) combines voice, video, messaging, and collaboration tools into a single platform for streamlined enterprise communication.
Unified Collaboration and Experience (UCE) ensures consistent communication across remote and on-site teams, enabling secure, real-time collaboration from any location.
Yes, Unified Collaboration and Experience (UCE) solutions seamlessly integrate with leading platforms to provide unified communication and enhanced user experience.
End-to-end encryption, identity management, and compliance controls are critical for secure enterprise communication.
They unify communication channels, enable hybrid work, and leverage AI to create a smarter, more connected digital workplace.
Ready to Elevate Everyday Collaboration?
Let's talk about what UCE can do for your organization.
