The Utilities industry is in flux due to ever-increasing environmental and sustainability concerns, stringent regulations, and rapid evolution of technology. The impact of these external drivers is accentuated due to fundamental shifts in consumer expectations. This makes it imperative for the industry to adopt digital to offer better customer experience and be future-ready. The Utilities Digital Services RadarView 2020-2021 Report is aimed at helping enterprises craft a robust strategy based on the industry outlook, best practices in this space, and digital transformation avenues. It also helps them in identifying the right partners and service providers to accelerate their digital transformation journeys. Avasant evaluated 37 providers using a rigorous methodology across 3 key dimensions: practice maturity, partnership ecosystem, and investments and innovations. Of the 37, 18 are recognized as having brought the most value to the market over the last 12 months.
HCL Technologies has emerged as a leader in this assessment.
As per Avasant, “The Utilities industry is in a state of flux due to ever-increasing environmental and sustainability concerns, stringent regulations, and evolving expectations of digital-savvy customers.
HCL is amongst the leading service providers helping Utilities become digitally mature and transform operations. It has helped several utilities in creating a robust technology foundation as they evolve to the new digital normal by leveraging platforms sourced from its wide partner-base, including SAP, Microsoft, Salesforce, AWS, SEW, Oracle, and Harris, and through its own proprietary solutions. HCL has also been at the forefront of introducing automation, artificial intelligence, advanced analytics and the Internet of Things in its solutions to help its client leapfrog ahead of competition.
With continued organic and inorganic capability augmentation and an expanding partner network, HCL has emerged as a Leader on Avasant’s Utilities Digital Services 2020-2021 RadarViewTM and is well-positioned to help Utilities be future-ready”.
To know more, download the report.