HCL positioned as Leaders across all categories in the Zinnov Zones 2020 RPA Services

HCL Digital Process Operations (DPO) continues its leadership in the Robotic Process Automation (RPA) space. HCL has once again been recognized as leaders in Zinnov’s recent report Zinnov Zones 2020 RPA Services.For this study, Zinnov evaluated 25+ RPA service providers and HCL has further reinforced its positioning with leaders ranking across all the categories (Overall RPA, Cognitive, BFSI, Healthcare, Retail & CPG, Telecom & Media, and Travel & Hospitality).

HCL has been assessedhigh for both ‘RPA Scalability’ as well as ‘RPA Prowess’ for its growth in RPA-led digital services, strong presence in growing markets, transforming client’s business through innovative business models and solution accelerators.

Sidhant Rastogi, Managing Partner, Zinnov said “HCL has been rated as a leader across all categories in the Zinnov Zones 2020 RPA Services assessment. The firm has invested significantly to build Hyper Intelligent Automation capabilities through its digitalCOLLEAGUE (automation of business roles) approach. Its business use-case driven approach has found resonance with the enterprise buyer community and has bolstered the firm's client portfolio across verticals such as BFSI, healthcare, and telecom & media in the past year. HCL has also been successfully able to rapidly deploy bots to enable end customer BCP across industries during COVID-19.


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