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HCL recognized as a Leader in ISG Provider Lens™ Research Quadrant for SIAM / ITSM - Service Information Management, USA 2019
As per the report, HCL has developed a feature-rich tool set for SD based on its DRYiCE™ XaaS Service Management (DRYiCE™ XSM) to provide service aggregation, service orchestration and service lifecycle management capabilities. HCL also has preconfigured instances of ServiceNow, Cherwell and BMC to provide service lifecycle management in SIAM ecosystems.