The workplaces landscape has been steadily advancing towards digital services. With digital workplaces assuming a dynamic character and significant importance, the Everest Group aimed to evaluate the performances of service providers across many strategic dimensions.
HCL’s efforts to create smarter workplaces for its customers have been recognized as class-leading by the Everest Group. The key tenets of HCL's workplace strategy are:
- Smart IT: Arming IT with real-time contextual data to deliver superior user experience at every user touch point.
- Smart Machines: Providing detection, correction and healing capabilities across workplace assets.
- Smart User: Empowering users with solutions that require minimum intervention/zero resolution solutions
- Smart Spaces: Powering workspaces with IoT and wearables
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