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Next-Gen Enterprise | Digitalization

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Reshaping Customer Engagement with Chatbots
110

Jul 21, 2020

Reshaping Customer Engagement with Chatbots

Sonam Mewar Manager, Digital & Analytics

In a rapidly evolving technology and product development landscape, it is increasingly important to have a well laid out customer engagement structure in order to stay competitive. But for organizations, operating at a larger scale on a regional,...
Building a Sustainable Future through Smart Cities
125

Jul 20, 2020

Building a Sustainable Future through Smart Cities

Rashmi Gupta Project Manager, Digital & Analytics

Smart cities aim to realize this vision of a sustainable ecosystem that fosters environment-friendly lifestyle, business practices, and reduces inefficiency and wastage. As governments embark on massive infrastructure spends to boost smart cities,...
Leveraging Big data and AI in Life sciences
131

Jul 17, 2020

Leveraging Big data and AI in Life sciences

Shyam S Senior Associate, Digital & Analytics

Cost-effective mass production coupled with cutting edge manufacturing and quality control can make the output of the entire life science industry reach out to an ever-increasing consumer base. This complements the decision-making process of...
Hybrid Multicloud as a Future
155

Jul 16, 2020

Hybrid Multicloud as a Future

Yogesh S Global Engagement Manager, Digital & Analytics

In the face of ceaseless technological adjustments and economic uncertainties, enterprises across industries must acknowledge that cloud will mount the future. The derived agility and flexibility from the adoption of cloud have impacted every...
Leveraging Digitalization
208

Jul 15, 2020

Leveraging Digitalization for Sustainability

Rashmi Gupta Project Manager, Digital & Analytics

The pandemic has restricted human interaction required for the world to work normally. But there is a silver lining in this dire situation called digitalization. People have found a way to balance social distancing and work/business using virtual...
Where RPA could go wrong during process assessment
223
Leveraging business process redesign/re-engineering along with process improvement methodologies keeping human touchpoints in the ‘to be’ design with exceptional edge cases during the assessment stage would help in bringing the operational...
Cloud Migration
211

Jul 13, 2020

Is Cloud Migration Evolving as an Essential Strategy?

Manish Samal Senior Management Trainee, Digital & Analytics

The worldwide disruptions caused by the COVID-19 pandemic has strengthened the importance of being an Agile business more than ever before. Enterprises have started accepting this “new normal” to make their business continuity plan more...
Nuances of Enterprise Platforms
123

Jul 13, 2020

Grasping the Nuances of Enterprise Platforms in the Digital Economy

Sudhakar KR Senior Enterprise Architect, Digital & Analytics

Digital platforms have become an entrenched part of our lives today. We use them on a daily basis for personal (Uber, Airbnb), engineering (AWS, GCP, Azure), entertainment (YouTube, Netflix), and social (Twitter, Facebook, Instagram) purposes. Each...
Customer Experience Transformation
68

Jul 13, 2020

The Right Way of Approaching Customer Experience Transformation

Tushar Aggarwal Business Manager, Digital & Analytics

In the age of the modern, hyper-connected world, customers are increasingly evolving in consciousness and their expectations. Today customers are getting more and more entwined with businesses through several channels and touchpoints. The trend of...
Nimble and Efficient
344
‘Single-purpose’ software served as a much-needed breakthrough in enterprise software development. Such software manifested themselves on central systems wherein information was collated across business functions to enable actionable decision-...
 A Data & Analytics Perspective
744
Cloud computing and moving data to a cloud system is key to effective data management and security. Data migration need to be handled with care so that it is effective and efficient. There are some approaches around migration optimization, cloud...
Cloud
3,928

Jan 04, 2018

Do you have a Cloud state of mind?

Kalyan Kumar B Corporate Vice President & Chief Technology Officer, IT Services

Cloud is bringing about a slow-yet-steady change in the way enterprises view their own existence, in terms of how they operate currently or how they plan to expand globally. Though this is what enterprises plan and strategize to grow, the difference...
Leveraging Big data and AI in Life sciences
131

Jul 17, 2020

Leveraging Big data and AI in Life sciences

Shyam S Senior Associate, Digital & Analytics

Cost-effective mass production coupled with cutting edge manufacturing and quality control can make the output of the entire life science industry reach out to an ever-increasing consumer base. This complements the decision-making process of...
Enhancing Customer Experience: A Key Driver of Digital Transformation
52
Digitization enables industries to adapt to growing consumer expectations. For the healthcare industry, with the right technology, healthcare providers can control costs and mitigate manifold critical challenges. Cutting-edge digital platforms...
Aerospace
1,488

Jul 13, 2017

SAP S/4HANA for Aerospace & Defense: A Reality Check

Roy.T.Davis Industry Principal, Aerospace & Defense

S/4HANA is not a mere technical upgrade or new ERP package delivering incremental gains over its predecessor. SAP has positioned it as the digital core of the 21st century enterprise that can help organizations simplify workflows, data models and...
 Successfully Scale Agile
139

Apr 13, 2020

How to Successfully Scale Agile and DevOps - Part 4: Driving Success with Process

Meshach Samuel Europe Solution Head, Digital & Analytics Practice

In the fourth and final part of the ‘How to Successfully Scale Agile and DevOps’ series, Meshach Samuel, Europe Solutions Head, Digital and Analytics at HCL Technologies, writes about the ‘Process’ dimension of driving Agile at scale.

...
Container
1,572
As containers start to gain adoption and transform the IT landscape, its success would not only depend on simplifying technology but how well the process and people aspects of organizations get aligned to this new wave. This is similar to the 90’s...
Faster Release Cycles for Hybrid Enterprise Application Platforms
606

Jun 23, 2020

Faster Release Cycles for Hybrid Enterprise Application Platforms

Jaydeep Chaudhuri Operations Director, Digital & Analytics

Enterprises today, regardless of size, are made up of SaaS (Software as a Service), COTS (Commercial Off the Shelf), and set of bespoke apps. These are tools that assist decision making, business insights and customer journeys. Placing all three in...

Role of Patient Sentiment Analysis during Pandemics
Shama S Pillai - Associate Business Manager, Digital & Analytics | July 24, 2020
84 Views

Patient Sentiment Analysis is a text analytics or data mining process that is engaged to understand patient emotions and clinical care experience. It provides deep insight into the patient care experience or treatment experience, helps reduce costs, and improves patient care. As such there is a growing connection between patients and medical fraternities in the online realm. Though sentiment analysis and opinion mining are still at a nascent stage, but it has shown growing popularity and importance in a COVID-19 world order. The blog highlights various aspects where sentiment analysis can play a pivotal role in providing higher patient- centric care and quality of service.


Automation at scale with Native Automation Technology (NAT)
Sumit Sahu - Deputy Manager - RPA, Digital Process Operations | July 23, 2020
61 Views

The benefits of automation have even a greater impact on small & medium scale organizations who are currently aiming to grow and expand their horizons. But for the small and medium scale organizations it is equally important to build a robust and lean foundation for the business to prosper. When the business aims to expand and gain new customers it becomes difficult to allocate a chunk of your valuable capital towards the adoption of new technologies.


Leveraging Digital for Healthcare Sustainability
Neha Kukreja - Deputy Manager, Digital & Analytics | July 22, 2020
126 Views

Riding on digital transformation, the healthcare industry is able to battle the COVID-19 pandemic. The crisis provides the new-age digital companies or start-ups an opportunity to aid the healthcare system toward digital adoption. The requirement of a new digital order will define how healthcare services will adjust to the new reality. The top-notch tech giants can play a big role here. They are presently thriving in their businesses because of consumer-centricity. The blog highlights the use of the latest technologies such as artificial intelligence, data science, and many others to manage this unprecedented situation.