Leveraging business process redesign/re-engineering along with process improvement methodologies keeping human touchpoints in the ‘to be’ design with exceptional edge cases during the assessment stage would help in bringing the operational efficiencies expected out of an RPA solution. This approach helps in rectifying the inherent inefficiencies within a process before delving into an RPA implementation. As a rule of thumb, the business stakeholders should be made aware of the potential change request cost estimates which might arise due to a frequently changing process as part of the assessment report. If the process changes rapidly the process touchpoints where the changes finally impact need to be clearly elicited
Category blogs - Featured
Blog Category Listing
308
Jul 09, 2020
How digitalization and data insights can help Retail & CPG to improve cart-to-checkout ratio
Less than a decade ago, shopping malls were the bustling hubs of commerce but the growth of e-commerce and home delivery has changed that rapidly. By 2021, more than 2 billion customers are expected to make online purchases globally. In today’s...
147
Jul 07, 2020
Hybrid Cloud Cost Optimization – How to Reduce Cost While Enabling Digital Transformations
CIOs and CTOs are looking to the cloud solutions for cost Optimization and adopting the Hybrid Cloud solutions. The agile ways of working along with consumption-based cloud models help the organizations to reduce the overall cost and same can be...
522
Apr 11, 2018
The 3R Framework: A Business First, Technology Second Approach to Digitization Part 1: Introduction
The customer’s no longer who she used to be, so why are you the same? A large number of businesses have found themselves struggling to cope with customer expectations in the digital era. The primary deterrent has been their inability to reimagine...
Where RPA could go wrong during process assessment
Is Cloud Migration Evolving as an Essential Strategy?
The worldwide disruptions caused by the COVID-19 pandemic has strengthened the importance of being an Agile business more than ever before. Enterprises have started accepting this “new normal” to make their business continuity plan more comprehensive. Organizations have started revisiting/rethinking their VMG (Vision, Mission, and Goal) strategy, including IT strategies such as cloud computing, to strive in this pandemic situation and compete in today’s marketplace.
Quick adoption of cloud computing technology can help organizations combat the challenges which are emerging due to the pandemic and succeed in the highly competitive business landscape. There is no doubt that enterprises can achieve cost benefit, flexibility, accessibility, agility, scalability, elasticity with cloud adoption, but it should not be perceived only as a technical modernization program. The pandemic is forcing organizations to look at their cloud migration cloud computing initiatives from a strategic lens rather than tactical.
Any application modernization and cloud migration strategy should comprise a systematic and phased approach. In this era of cloud computing technology, adoption for multi cloud environment has started gaining momentum to address specific business requirements which is mix of IaaS, PaaS, and SaaS cloud services from different cloud service providers (CSPs). Know how cloud migration is evolving into an essential enterprise strategy in this blog post here.
Grasping the Nuances of Enterprise Platforms in the Digital Economy
Digital platforms have become an entrenched part of our lives today. We use them on a daily basis for personal (Uber, Airbnb), engineering (AWS, GCP, Azure), entertainment (YouTube, Netflix), and social (Twitter, Facebook, Instagram) purposes. Each of these platforms rely on a well-defined digital design and working model to be (fully) secure, to (freely) scale, and to (out) perform.
A platform is a way of enabling modularized technology or business capabilities in an abstracted way to the engineering community or the business community or both. The vision of a platform should be to deliver value to its customers. For an enterprise scenario, the customers can be internal and external. Most of the enterprises want to keep the systems of engagement (the customer interaction layer) as close to their IT teams as possible. This is the layer where internal and external customer journeys are crafted and implemented.
To know how enterprise platforms can provide such flexibility and the core tenets and needs for platforms today, read this blog post here.
