HCL Technologies

Julian Frank

Senior Solutions Architect and Deputy GM – GPTO-IT Architecture Services, HCL

Writes About :

Julian Frank has over 15 years of extensive experience in Consulting, Architecture, Planning, Sizing and Project management of Converged Collaboration Applications for Enterprise and Contact Center customers with experience on products from varied OEMs like Cisco, Microsoft, and related ecosystem products. Currently pursuing Multi-Cloud Strong Communications and Collaboration Solutions for IT/ITES, Banking, Insurance, and the Communications industry.

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Design Thinking for Communications & Collaboration – Driving Gen-Z Experience

The changes in Digital Communication & Collaboration (C&C) are dictated primarily by the needs of the current generation (Gen-Z). The contemporary generation is mobile, cloud-friendly, and digitally social; it believes in economy of...

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Enterprises must shift from a ‘specification-based’ design philosophy, aligning IT initiatives with business goals. The future of ‘Digital’ comprises tech-augmented services and flexible, vendor driven models – powering a XaaS-based digital economy.

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HCL Technologies

More from Julian Frank