Engage is HCL’s pre-defined Customer Engagement & Billing platform based on industry Gold Standards. Engage has been designed using over 25 year experience implementing more utility customer care and billing solutions than any other systems implementer.
- Engage is the utilities customer engagement platform of the future, available now from HCL
- Engage delivers guaranteed levels of business process performance
- Engage re-platforms your operations onto the latest technologies owned by you with no transfer penalties
- Engage is available on a component by component basis, as a managed service or as a complete BPO offering
Download our flyer to understand how HCL's Engage, Customer Engagement & Billing Platform, can increase Customer Satisfaction while drastically reducing the Cost to Serve