iSAM is a collection of products harnessing the latest SAP Technologies to provide world-class intelligent Service and Asset Management capabilities supporting the specific business challenges of Complex Asset Maintenance Repair and Overhaul (MRO). iSAM products can be adopted individually to solve specific business challenges by directly enhancing and integrating with the SAP S/4HANA EAM solutions. iSAM products can be adopted as a suite of capabilities providing integrated maintenance processes. iSAM can also be adopted alongside the iMRO Digital Core to provide a comprehensive set of MRO capabilities.

HCLTech iSAM Maintenance Foundation provides comprehensive visibility of all critical maintenance data for managing large complex maintenance events. The iSAM Foundation apps enable maintenance technicians, planners and production managers to perform system updates.