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The City of Krakow

Krakow Krakow
50° 3' 52.74" N, 19° 56' 41.928" E

Krakow, often called as Europe`s mini Silicon Valley in the field of IT and scientific research is a city that has been witnessing an immense growth in companies setting up their Shared Service Centres and BPOs.

Krakow has built this IT/ BPO hub reputation with the help of established education centres providing the market with the required skills to the local talent. These education centres also have an inclination towards IT and Technology (Scientific) skills to contribute in industry’s growth in the city. Consequently, the city also has a high student population, and a stable market for young professionals who prefer to get education not only in Krakow, but in other cities of Poland.

A popular name in Krakow’s IT industry is HCL Technologies. It stood as “Europe’s Most Attractive Employer” in 2014 according to a Universum study. Interestingly, a lot of HCL’s employees that helped them achieve this feat belong to the local universities. Poland is a critical hub for HCL’s global operations, as a key near-shore location for the delivery of all lines of services across continental Europe. Operations primarily revolve around the global technical support centre through which it provides multilingual Infrastructure Management Support to its clients.

Apart from providing multilingual technical support in 15 languages, HCL also works on technology based projects for its clients In 2007, HCL opened a global delivery centre in Krakow to serve several Fortune 500 customers.In fact, HCL is planning to use some of its latest technologies to train employees in specialized work in Krakow.  

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About Krakow Global Delivery Center(GDC)

HCL’s Krakow GDC is a key node in the company’s global delivery network reflecting the company’s strategy of creating a differentiated, multi-tiered global delivery model comprising onshore, offshore, and near-shore capabilities offering measureable business impact, joint innovation, and real-time collaboration for clients worldwide.

The GDC is housed in Krakow Business Park (KBP) located at Zabierzow, a small town just outside of Krakow. KBP is one of the most modern office centres in this part of Europe. The address of the KBP is a definite advantage to HCL and employees, lie as it does, in the middle of the highest concentration of multinational companies in Krakow and accordingly where the highest concentrations of workers are located.

The place is today home to some 800+ ideapreneurs representing an awe-inspiring 40+ nationalities. From its state-of-the art corridors the GDC plays hosts to various teams including Delivery Functions, PMO & Enabling Teams like HR, TAG, IT, EHS, Finance, Admin/Facilities, Training. The GDC has consistently won many accolades in customer and employee engagement, like being rated amongst the TOP 100 IDEAL EMPLOYERS in 2014 and 2015 and emerging as one of the best place to work due to its diverse environment wherein more than 40+ nationalities collaborate and work.

The city of cary

Kraków Business Park Krakowska
Zabierzów 32-080
Phone: +48 12 390 9000


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