Roles and Responsibilities

• Analyze business models and projects to determine loopholes and areas that need development and upgrade
• Collaborate with various teams and maintain proper communication
• Analyze the vision and scope of new projects, services and software
• Stay up to date with the latest industry standards and trends and implement these changes into new projects and services
• Make presentations and arrange meetings to discuss data driven changes and improvements
• Collect customer feedback and concerns through surveys, questionnaires or workshops
• Effectively communicate the needs and concerns of the users to stakeholders
• Responsible for mapping process AS-IS and negotiating with stakeholders improved TO-BE versions of Finance and Accounting processes.
• Document requirements for digitalization for handing over to development team.
• Follow-up on Change Management tasks to ensure adoption of new digital processes.
• Present progress and results to stakeholders

Technical Expertise

• Minimum 3 -5 years of experience as business analyst, process design and improvement
• Minimum 3 -5 years in Project Management
• Bachelor’s degree in Business Management or related field
• Exceptional analytical and Problem Solving skills
• Ability to multitask and prioritize work
• Exceptional communication and interpersonal skills
• Fluent with Microsoft Office
• Knowledge in BPM and CI Tools

Qualification Required

• Business Process Mapping
• Continuous Improvement Methods and Tools (Lean, Six Sigma)
• Problem Solving
• Understanding of Technologies such as RPA and Digital Workflows
• Advanced English
• Negotiation skills
• Good communication
• Project Management Techniques