Enhanced digital identity security without compromising user experience | HCLTech
AI Case Study

The organization had multiple business units and different systems within the business units to handle various products being offered. This lead to disparate identity systems and a lack of data standardization, causing a host of issues for the business like over-proliferation of ungoverned data and mismanagement of login objects.

Plus, with the rapid growth in digital customer engagements and online transactions, meeting security posture and Fraud detection objectives for consumer-facing apps was also getting increasingly challenges, with the legacy security architecture that was in use.

To meet the growing business requirement and address the stated challenges, HCLTech built & operated a custom Enterprise Identity-as-a-Service (IDaaS) platform, leveraging a combination of best of breed technologies.