Smarter integration accelerates time-to-treatment for global patients
Overview
A leading American biopharmaceutical company collaborated with us to modernize its integration landscape and close the gap between legacy on-premises systems and modern cloud platforms.
The goal is to create a unified source of truth, retire outdated middleware and boost operational efficiency using a scalable, cloud-based enterprise integration framework.
The Challenge
Outdated planning and scheduling systems restricted the client’s agility, causing inaccurate forecasts, excess standing orders and poor inventory control. While the legacy platforms operated in silos, limiting collaboration and increasing support costs. Security and stability concern further strained operations.
To overcome this, the client implemented a flexible single-enterprise SaaS solution and a modern integration platform. This shift improved planning accuracy, optimized inventory and enabled seamless connectivity across 125 interfaces and 40 trading partners. It also accelerated data-driven decisions and enhanced operational efficiency across regions.
The Solution
We executed a full-scale integration modernization focused on scalability, efficiency and compliance.
- Re-engineered over 120 interfaces to support GxP (Good Practice) and business critical processes across global regions
- Managed the complete migration to Boomi, including updates and validation activities
- Established an Integration Center of Excellence to standardize Boomi Integration, API and B2B governance
- Consolidated all middleware onto a single cloud-native platform to unify legacy and modern systems
- Retired more than 80 legacy servers to reduce technical debt and simplify the IT environment
The Impact
The transformation delivered clear and measurable outcomes:
- Reduced development time and costs by up to 30% through streamlined processes and reusable components
- Boosted forecast accuracy from to 92% by consolidating demand planning into a single module
- Improved service levels from to 95%, increasing customer satisfaction
- Shortened sales, inventory and operations planning (SIOP) time from 15 days to just 4 with real-time dashboards, reports and scenario planning
- Scaled integration across 200+ applications and 1,000+ endpoints, supporting global expansion
- Cut support costs by 90% and eliminated more than 80 legacy servers to lower technical debt
Beyond the Numbers
We helped the client unify fragmented platforms into a cloud-native integration environment, enabling faster innovation, better compliance and stronger global collaboration. The centralized platform manages all core connectivity, data interchange and API tasks, improving standardization and operational control.
Boomi’s cloud-native foundation further simplified upgrades and regression testing, reducing the burden on IT teams. With this digital backbone, the client now drives growth, speed and resilience in a highly regulated and competitive market.
Celebrating Success
Our collaboration with this biopharma leader demonstrates how modern integration frameworks drive both operational transformation and measurable business outcomes. By unifying legacy systems and enabling seamless connectivity across global operations, the client improved agility, reduced costs and positioned itself for sustained innovation. These results reflect insights from The Blueprint to Total Experience report, which highlights that organizations are already realizing a 57% ROI on Total Experience investments, with expectations for this to grow to 70% in the next three years as they modernize operations and scale effectively in complex industries.
