Transforming Security Operations for a New Era
In today's rapidly shifting digital environment, security operations are fundamentally changing. The need for agility, autonomy and consolidation has never been more critical to drive better business outcomes and realize actual value. Enter HCLTech's Universal Managed Detection and Response (UMDR) services, which is empowered by AI capabilities.
We redefine security with contextual threat detection and response coordination. Our approach is bolstered by best-in-class service components, automation tools and proprietary IP and fortified by a robust ecosystem of technology partners — including advanced products, platforms and cloud solutions.
Go Beyond Traditional SOCs to Enhance SecOps with HCLTech UMDR
When it comes to safeguarding your digital assets and ensuring the highest level of cybersecurity, HCLTech stands out as the partner of choice. Trust HCLTech to be your partner in securing the future of your business. With our commitment to excellence, proven expertise, and cutting-edge solutions, we empower you to navigate the complex cybersecurity landscape with confidence.
Cybersecurity fusion centers and 3 advanced security centers
Enterprise MDR customers
Years of mature cyber practice
Collaborative threat intel sources for informed detections
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Partner Ecosystem Advancing HCLTech's UMDR Capabilities




Awards and Recognitions
HCLTech Positioned as a Leader in ISG Provider Lens™ Cybersecurity - Solutions and Services - Strategic Security Services U.S., U.K., Nordics -2023
Learn moreHCLTech Positioned as a Leader in Everest Group Identity and Access Management (IAM) Services PEAK Matrix® Assessment 2023
Learn moreHCLTech positioned as a Leader in Avasant Risk and Compliance Services 2023 RadarView™
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Frequently Asked Questions about Managed Detection and Response Services
HCLTech currently serves 200+ enterprise MDR clients globally. Backed by 25 years of mature cybersecurity practice and operations spanning six cybersecurity fusion centers and 3 advanced security centers, we bring proven, real-world experience to every engagement, helping organizations of all sizes strengthen their security postures with confidence.
Absolutely. Ubiquitous ingestion is a core UMDR capability—designed to seamlessly normalize and centralize data from any source, including your existing security tools, on-prem infrastructure and multicloud environments. This eliminates blind spots and gives your team a unified, single-pane-of-glass view across your entire security landscape.
UMDR teams bring together a deep bench of specialized talent, including SecOps Advisors, Threat Hunters and Detection Engineers, among other multi-tiered analyst roles. This breadth of expertise ensures that every layer of your security environment—from detection engineering to strategic advisory—is covered by experienced, dedicated professionals.
HCLTech has earned recognition from leading analyst firms, including being positioned as a Leader in the ISG Provider Lens™ Cybersecurity Strategic Security Services (US, UK, Nordics) 2023, Everest Group IAM Services PEAK Matrix® 2023 and Avasant Risk and Compliance Services RadarView™ 2023—validating our cybersecurity expertise and market leadership.
Yes. Speed and scale are foundational to our UMDR solution. We analyze data in real time using continuous, AI-powered analytics that deliver contextual insights across your entire environment. This enables proactive threat hunting and rapid response—ensuring emerging threats are identified and addressed before they can cause significant damage.
Our UMDR solution draws on 40+ collaborative threat intelligence sources to fuel informed, accurate detections. These feeds integrate directly into our AI-powered analytics engine, enabling continuous, real-time threat identification. The result is contextual, high-fidelity alerting that helps our analysts focus on genuine threats—not noise.
Traditional SOCs often operate reactively and in silos. Our managed detection and response service integrates AI-powered real-time analytics, ubiquitous data ingestion and specialized expert roles—including threat hunters and detection engineers—into one unified framework. This drives faster response times, stronger visibility and measurably better security outcomes.
We offer industry-specific UMDR solutions tailored for banking and financial services, life sciences and healthcare, manufacturing, retail and consumer packaged goods and energy and utilities. Each offering addresses the unique threat landscapes, compliance requirements and operational risks relevant to that sector—going well beyond a generic, one-size-fits-all approach.
Our UMDR for banking and financial services is purpose-built to combat ransomware, insider attacks and payment fraud. We combine AI-driven threat detection, automated cyber threat response and continuous monitoring to identify and contain ransomware activity before it escalates—protecting critical financial infrastructure, sensitive client data and operational continuity.
Our UMDR solution incorporates automated cyber threat response capabilities that reduce manual intervention and accelerate containment. Automation is embedded across detection, investigation and response workflows—enabling our teams to act decisively at machine speed. Combined with proprietary IP and advanced tooling, this significantly reduces dwell time and operational risk.
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