Empowering patients, enhancing safety
In an age when patient safety is non-negotiable, we are helping to transform pharmacovigilance (PV) processes with our cutting-edge AI accelerators and solutions. By integrating advanced digital technology with seasoned human expertise, we provide a comprehensive outlook on product safety profiles and elevate patient safety measures.
As part of our commitment to advancing drug safety, we are excited to participate in the upcoming BioTechX US 2024. The HCLTech Global Pharmacovigilance and Epidemiology (GPV&E) team will showcase how we effectively capture, analyze and aggregate a rich 360° view of healthcare products' safety profiles.
Join us at booth #412 to explore how HCLTech is offering a comprehensive suite of services that encompass R&D, preclinical trials, clinical procedures, regulatory affairs, pharmacovigilance and medical information management.
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Advancing PV with Next-gen Solutions
Harnessing the power of AI, our PV solutions streamline case intake, automate intelligent aggregate and risk mitigation action plan (RMP) authoring, enable efficient adverse event identification and ensure robust quality control. By leveraging advanced AI algorithms, our solutions enhance the entire PV process, making it more efficient and effective.
Gen AI-assisted case intake
Our solution automates and accelerates case intake by extracting and categorizing adverse events and product inquiries from various sources in real-time, improving efficiency and accuracy.
Digital risk mitigation
Our solution uses AI to extract adverse events, product complaints and medical inquiries from online sources, automatically categorizing them precisely using the MedDRA and WHO drug dictionary. This streamlines both reporting and analytics processes.
GenAI-assisted aggregate and RMP authoring
Our system employs GenAI to assist in creating aggregate reports and RMP, automating content generation (assisted authoring) while ensuring compliance with industry standards and guidelines.
Smart QC
Our solution ensures data integrity and compliance by implementing automated data entry checks during case processing. This helps reduce errors and enhances the overall quality of ICSR (individual case safety reports).
Analytical dashboard
Our data analytics dashboard empowers users to transform data into actionable insights. With real-time interactive reports and customizable features, users can explore, analyze, collaborate and scale across the organization. The dashboard also includes built-in governance and security measures.
Speaker Session
Supercharging digital evolution
In 2021, Oklahoma City Water Utilities Trust (OCWUT) embarked on a journey to transform its SAP landscape and move its core infrastructure to the RISE with SAP platform. Using a phased approach to minimize business disruption, OCWUT has successfully transformed its business landscape and added a new portfolio of applications to enable the front office, back office and field staff to better serve its customers.
Topics covered will include:
- Through efficient routing and scheduling, FSM improved the productivity and morale of the team
- Improvement in collections using omnichannel
- Next big steps, including Gen Al and automation using SAP Joule
Global R&D Strategy Lead - Life Sciences
Awards and Recognitions
Leader in Everest Group's Connected Product Engineering Services PEAK Matrix® Assessment 2024
HCLTech positioned as a Leader In Everest Group’s Healthcare Provider Digital Services PEAK Matrix® Assessment 2023
HCLTech rated as a Leader in ISG Provider Lens™ - Provider Digital Transformation Services, U.S. 2023
HCLTech positioned as a Leader in Unstructured Document Processing Products PEAK Matrix® Assessment 2023
HCLTech positioned as a Leader in Everest Group’s Connected Medical Device Services PEAK Matrix® Assessment 2022
Success Stories
Accelerated digital transformation journey for Merck
Merck - a global multinational pharmaceutical company headquartered in the US.
Transforming customer experience for a global healthcare organization
HCLTech deploys digital capabilities to modernize healthcare organization’s contact center infrastructure.
Our Resources
Enhancing drug safety with global pharmacovigilance and epidemiology
At HCLTech, our focus is on enhancing drug safety through a comprehensive suite of client-based services. These services are designed to cater to the critically unique needs of our clients.
Medical information services
HCLTech’s successful medical information services prioritize quality, compliance, and security. Our global team of experienced healthcare professionals combines industry expertise with advanced technologies.
Enhance pharmacovigilancewith AI-powered case intake
HCLTech’s advanced case intake system automates data extraction, validation, and prioritization from various sources. It streamlines workflow management and enhances pharmacovigilance efficiency.
AlertAE: Next-gen pharmacovigilance solution
Intelligent identification and classification of adverse events, product quality complaints and clinical queries
Automated case quality check
Achieve 'first-time-right' case quality with our AI and ML-enabled solution that generates automated quality checks before moving to subsequent processing steps.
Cloud migration in pharmacovigilance
This whitepaper talks about how pharmacovigilance (PV) plays a vital role to ensure the safety profile of a drug and strengthen patient care at large.
Enhancing herbal, supplemental and OTC product regulatory compliance
Rising demand for natural and alternative health products spurs market growth and calls for strict regulatory oversight to ensure safety and compliance
Ensuring safety and innovation while integrating AI into medical devices
As the healthcare industry increasingly embraces AI, organizations need to be prepared to address the emerging regulatory challenges
Navigating the future: Generative AI's influence on the pharmaceutical industry
Generative AI is poised to drive significant transformation across the pharmaceutical industry
Ready for AI in Healthcare: Evolving beyond hype to enterprise Scale AI
The healthcare industry is constantly evolving, influenced by transformative technologies like GenAI, promising more efficient and effective solutions to healthcare problems.
Latest AI News
HCLTech recognized as Microsoft Partner of the Year for Dynamics 365 Service
HCLTech and IBM announce GenAI Center of Excellence to support clients with customized AI solutions
HCLTech launches Enterprise AI Foundry to drive AI effectiveness across enterprise value chains
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