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Latin America’s modern infrastructure, proximity and cultural affinity to the United States, and trilingual workforce were among the reasons HCL opened an office in São Paulo, Brazil, in 2009. Through its partnership with one of the largest American global corporations, HCL has opened an office in the largest city of Central America- Guatemala City and has expanded its presence in the geography. Today, HCL is among the top IT companies in Latin America, with offices in Guatemala City, Rio de Janeiro, Paraná, Pernambuco and the Amazonas states as well as a Global Delivery Center in São Leopoldo. From this base, HCL now services large local and global clients, managing locations in Chile, Argentina, Venezuela, Peru, Ecuador, Costa Rica and Colombia. With key operations in Guatemala, HCL is now innovating across a vast range of enterprise services to improve organizational processes, reduce costs, manage risk, compliance and control, provide sustained profitable growth, and superior customer experience across this region. These include services such as Supply chain, Procurement, Finance & Accounting, Sales Support, Marketing services and Automated Product Support services, leveraging state of the art digital technologies around Process consulting, Robotic Process Automation, AI/ML and Analytics. HCL is committed to our employees in each region of Latin America, using our Employees-First culture and practice of ideapreneurship™ to foster innovation. HCL is also involved as an active member of each local community to encourage continued growth.
HCL nurtures the local talent by investing in training and talent development programs to build the skills needed for the digital age. Currently, HCL employs close to 1800* employees in Guatemala City and is one of the first technology companies to focus on diversity and inclusiveness with more than 60% diversity as one united workforce across this region.
In Guatemala, HCL is transforming the technology business landscape to deliver world-class global business services that focus on digital shared services covering multiple industries, while providing benefits of, language, talent and cost advantage to our customers in this region.
*Data as on September 30, 2019
An American Multinational Mining Company
For a multinational mining company, HCL set up multilingual IT service desks that provided a number of key support processes.
A Multinational Appliance Manufacturer
For a multinational appliance manufacturer, HCL set up a 24/7 IT service desk.
A Fortune 500 Manufacturing Corporation
For a Fortune 500 corporation in engine, filtration, and power generation products, HCL set up a 24/7 IT service desk
Large Pharmaceutical Company
For one of the largest pharmaceutical companies in the world, HCL delivered application support, maintenance, and development services.
An American Multinational Technology Company
HCL transformed the user experience in the Internet search tool of an American multinational technology company.
A Global Clinical Services Provider
For a global clinical services provider, HCL provided application development and testing services to deliver innovative solutions.
A Fortune 500 American Global Corporation
Digital global shared services @ scale covering multiple enterprise functions powered by digital technologies like RPA, AI/ML and Analytics across front, middle and back office operations for a F500 American global corporation.
GDC Brazil – Rio Grande do Sul
3101, Theodomiro Porto da Fonseca Av.,
Building 10, 6th and 7th floor
São Leopoldo, RS 93020-080
Phone: +55 51 3037-9100
Fax: +55 51 3037-9101
HCL Technologies Brazil São Paulo
220, Rua do Rócio, 4th Floor
Sao Paulo CEP 04552-903
Phone: +55 11 2588 44 00
HCL GUATEMALA, S.A.
Due Corp – Due Corporativo –
4th Avenue 16-6, Due Corporativo Building North Tower,
Zone 10, Guatemala City, Guatemala
HCL GUATEMALA, S.A.
WTC – World Technology Center -
15 Avenue 5-00, WTC Building North Tower, 9th Floor,
Zone 13, Guatemala City, Guatemala
HCL GUATEMALA, S.A.
TM - Torre Mundial - 15 Avenida
17-40 Torre Mundial Building Tower 1, 7th Floor, Zone 13,
Guatemala City, Guatemala