HCL Technologies Annual Report 2022

Annual report 2022

Copyright © 2023 HCL Technologies Limited

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Engineering and R&D
Services (ERS)

HCL Technologies’ Engineering and R&D Services (ERS) help clients evolve their businesses for the digital era. We partner with global enterprises to accelerate product and platform development by leveraging the latest digital technologies to monetize product services and create world-class customer experiences.

#1

Engineering Services Provider as recognized by Everest

350+

Enterprises trust us for their engineering programs

2000+

Patents driving innovation for our customers

100+

Engineering Labs accelerating time to market

60+

Solution accelerators transforming businesses around the globe

20+

Centres of excellence (CoEs) nurturing niche and emerging technologies

Digital Engineering-led innovations to deliver “The Next” in the now:

End-to-end Engineering R&D Services Portfolio

Accelerating "time to market" and "time to monetize" of Products & Platforms for global enterprises

Product Engineering

Product R&D and sustenance

  • Product lifecycle management
  • Embedded software & engineering
  • Hardware & VLSI design engineering
  • Software product engineering
  • Verification & validation
  • Product sustenance

Digital Engineering

Creating smart, intelligent, connected products and manufacturing processes

  • Platform engineering
  • Cloud engineering
  • Digital thread/twin
  • Digital manufacturing
  • Data engineering & Al
  • Silicon platform solutions
  • 5G services & solutions

Operational Technologies

Modernizing manufacturing infrastructure and processes

Key propositions:

  • MES/MOM
  • Agile plant engineering
  • Asset modernization
  • Manufacturing analytics
  • Connected factory
  • Plant cybersecurity

Delivering Outcomes

Business outcomes:

  • Accelerated digital transformation
  • Business resilience
  • Network growth
  • Sustainability & compliance

Engineering outcomes:

  • First time right
  • Rapid scalability
  • Innovation @ scale
  • Faster time to market

Enabling technologies

  • loT
  • Al/ML
  • AR/VR/XR
  • 5G
  • Cloud
  • Blockchain
  • Robotics
  • Additive manufacturing
  • Computer vision
  • Digital Twin
Flowers

Ideas that Accelerate

Our “Sustaineering” spirit – HCL’s Sustainability Engineering offering

Enterprises are turning toward green technologies and sustainability solutions. The increased demand for renewable energy sources, low-carbon products, and circular economy models warrants a clear shift from sustainable operation to sustainable value chain. In addition to regulatory requirements, interest from investors and consumer affinity for smart and energy-efficient products drive the sustainability transition.

Making the green leap is easier said than done. Due to increased costs, high complexity, and the lack of tailored solutions, it is a challenge for most organizations to take the green leap without a strong ecosystem.

HCL’s Sustaineering portfolio offers end-to-end sustainability solutions and services underpinned by strategic partnerships across the value chain, right from product ideation, and design phase to end-of-life and sustenance. HCL offers comprehensive, customized services across all stages of the transformation journey – from strategizing to building, migrating, and deploying solutions ideally suited to client needs.

Winning Transformations

Engineering outsourcing

A leading Medical Devices and Diagnostics company chose HCL Technologies as its Preferred Engineering Outsourcing partner. Under this partnership agreement, HCL will support the customer in New Product Development, Market Product Sustenance, Post Market Surveillance, and Manufacturing Engineering. This partnership will help the client streamline its R&D, Quality, and Manufacturing operations, and support several growth initiatives towards its 2025 vision.

End-to-end R&D services

An American multinational information technology company selected HCL Technologies as its end-to-end R&D Services partner. The client is accelerating its digital transformation to offer enhanced user experiences and bolster client satisfaction. It selected HCL for its extensive domain expertise in print, personal systems, and Mode-2 Digital Engineering services. HCL will help the client set up three R&D centers in Bucharest (Romania), Warsaw (Poland), and Toronto (Canada). This deal comprises three technology tracks – Data, Cloud, and Applications engineering, and leverages HCL’s ecosystem partners.

Data engineering and services

A leading social media company with billions of global users made HCL a preferred partner for data engineering and data center management services. HCL will enable the client to drive innovation, improve product quality, and accelerate time to market in a cost-efficient manner. This client also selected HCL as a preferred partner for Lab services. HCL will help the client across various Lab functions to enable rapid prototyping of a critical component. This program focuses on delivering quality in a fully managed metrics-driven model.

QA/Test engineering

A world leader in Internet services designated HCL as a preferred supplier for QA/test engineering across all its global locations and product lines. HCL will enable the customer to drive innovation, improve product quality and accelerate time to market in a cost-efficient manner.

Product engineering

A US-based telecom company awarded HCL a product engineering deal to help it scale and improve efficiencies in its hardware engineering for NPI (new product introduction) and existing products. Through this deal, HCL will enable the client to accelerate innovation around NPI, and improve quality and efficiency. In a separate deal, the client expanded its strategic relationship with HCL to develop a mobile core and telecom cloud management solution. Leveraging its expertise in 5G, network automation, and software-defined networking technologies, HCL will be responsible for end-to-end engineering, client support, and roadmap development of the selected platforms for LTE advanced and 5G networks.

Bringing products to market at speed

A US-based manufacturing company expanded its relationship with HCL as its preferred engineering partner. As part of this engagement, HCL will provide cutting-edge product engineering services across the client’s various business units and will help it consolidate its engineering spend across diverse product lines. This partnership will help HCL enable the client to bring products faster to market.

Notable Analyst Recognitions

  • Recognized as # 1 player in Everest Group’'s 2022 PEAK Matrix® Provider of the Year awards for Engineering Services.
  • HCL positioned as a leader in Everest Group’s Digital Product Engineering Services Peak Matrix® assessment 2022
  • HCL positioned as # 1 player in Zinnov Zones 2021 Engineering R&D Services - US geography. In addition, our balanced portfolio of offerings makes us the only service provider to be positioned in the Top 2 in both segments i.e., Digital Engineering and Overall Engineering R&D Services.
  • HCL Technologies positioned as a Leader in Everest Group's 5G Engineering Services PEAK Matrix® Assessment 2021
  • HCL positioned as a Leader in ISG Provider LensTM Manufacturing Industry Services - Digital Engineering - Industrial, Transportation, Hi-Tech - Europe 2021
  • HCL Technologies positioned as a Leader in Everest Group's Autonomous, Connected, Electric, and Shared (ACES) Mobility Automotive Engineering Services PEAK Matrix® Assessment 2021

Client Recognitions

The prestigious Supplier of the Year 2021 Award at the Annual Cisco Procurement Supplier Day for the exceptional work delivered to Cisco and for demonstrating key attributes and behavior that Cisco aspires to see in all its suppliers.

2022 Intel EPIC Valued Supplier Award – this Program Award recognizes supplier partners that exemplify Intel’s standard of excellence.

LEADER AWARD: BUSINESS IMPACT for ERS at the 2021 Skillsoft Perspectives conference recognizing HCL as an organization that develops and implements best-in-class integrated learning and/or talent programs that demonstrate strong results.

Two Brandon Hall Group Gold Awards for excellence in “Sales Training and Performance” and “Best Use of Mobile Learning” – HCL’s ERS Eagles Nest Sales Training Program won the Gold Award for “Sales Training and Performance” category. HCL’s 10@10 Microlearning Initiative won the Gold Award for “Best Use of Mobile Learning.”

NASSCOM Engineering & Innovation Excellence 2021 Awards in two categories – “ER&D Organization of the Year” and “Service Delivery Excellence of the Year”.

Analyst Perspective

HCL Technologies has emerged as a Leader in Everest Group’s Digital Product Engineering Services PEAK Matrix® Assessment 2022. Aligned with this market, HCL invests in CoEs and IPs, upskilling talent in digital technologies, and forming strategic partnerships with chip vendors and software firms. In addition to strengths in embedded systems, IoT, and data engineering, clients appreciate HCL for its talent management practices and flexible engagements,” said Akshat Vaid, Vice President at Everest Group.

HCL ERS Differentiators

Accelerating 'Time to Market' and 'Time to Monetize' of products & Platforms for global enterprises

Digital Engineering

Digital Transformation is becoming mainstream with enterprises developing Digital Platforms at scale for Service Monetization

Strategic Investments

Investments in 100+ Engineering Labs. 60+ solution accelerators and 20+ CoEs focused on nurturing Next-Gen Digital Technologies

Ecosystem

Strategic partnerships with OEMs. Hyperscalers, Digital Technology Players, Startups & Academia, Forums & Consortiums

Innovation Culture

Delivering Customer- centric Innovations and patents to help enterprise stay ahead of competition

Engineering Heritage & Market Reputation

Four decades of leadership in Engineering Services spanning VLSI, H/W and S/W across 10 industries at scale