Strategy, at its core, is about making deliberate choices and defining the trade-offs that shape long-term success. At HCLTech, our strategy is anchored in making clear choices about where we will play and how we will win. It serves as the connective tissue that aligns clients, employees, partners and shareholders around a shared ambition for sustained value creation. Forged over fifty years, our culture of entrepreneurship, empowerment and innovation enables us to translate strategic intent into practical, adaptable guidance that works across our global operations. Our strategic framework is intentionally simple yet precise and clear enough to guide consistent, value-creating decisions at every level. It is also flexible enough to unleash the creativity and ownership thatdrive execution at scale.
Aligned to this approach, we have our five medium-term strategic objectives:
- Leadership through differentiated services and products leveraging our engineering pedigree
- Employer of choice for professional services talent across chosen geographies
- Preferred digital and AI partner for Global 2000, equivalent and emerging enterprisesin chosen markets
- Weave ESG (Environmental, Social and Governance) into business strategy
- Continue to deliver top quartile TSR (Total Shareholder Return) over the medium-term
Our path forward is guided by five medium-term strategic objectives that ensure our resources and activities are perfectly coordinated. These objectives are not static; we periodically refine them to make sure they remain relevant in an environment characterized by rapid technological shifts and evolving market demands. Each objective is explored in detail in the Management Discussion and Analysis (MD& A) section.
Underpinning these objectives are principles that define how we operate and compete. We are uncompromising in our client experience, anticipating evolving needs and delivering measurable outcomes that build enduring, trust-based partnerships. Talent is our defining asset and through our employee value proposition, “Find your Spark,” we align organizational ambition with individual aspiration, investing continuously in skills, leadership and next-generation work models that enable innovation to thrive. We translate high-level priorities into focused, executable initiatives supported by strong governance, enablement frameworks and cross-functional collaboration, ensuring that organizational interlock is a reality rather than an aspiration. While we benchmark externally, our ambition is to outperform through innovation, operational rigor and a non-linear model that leverages platforms, intellectual property and ecosystem partnerships. Disciplined capital allocation ensures every investment strengthens our long-term competitive position, while transparent reporting and active stakeholder engagement build the trust necessary to attract clients, investors and partners aligned with our long-term journey. Together, these principles ensure that strategy is executed consistently, at scale and with sustained business impact.
Artificial intelligence represents more than an incremental advancement in technology. Rather, it is a structural reset of how value is created and captured across industries.
For the technology services sector, this inflection point is particularly consequential: transition from scale-led delivery to engineering-led transformation, knowledge and skills that once commanded a premium are being commoditized at speed, while the ability to re-architect systems, embed AI responsibly, manage complex data environments and deliver accountable business outcomes is becoming the true differentiator. HCLTech recognizes that AI is simultaneously deflationary, expansionary and evolutionary, automating repeatable work in some service categories, augmenting expertise in others and giving rise to entirely new categories of demand that did not exist before. Winning in this environment demands the discipline to disrupt proactively and the ambition to lead rather than merely pursuing incremental adaptation.
HCLTech’s response to this moment is driven by a clear strategic intent to grow into a global full-stack AI solutions powerhouse. This means moving beyond isolated proofs of concept to help clients achieve enterprise-scale AI adoption, making it practical, industrialized and measurable. The company is advancing this agenda through five integrated pillars: proactive service transformation, building differentiated intellectual property, scaling new AI-led services, strengthening the partnership ecosystem and transforming its people for the AI era. Operationally, HCLTech is transitioning from a people-centric delivery model to a unified system where software products, intelligent agents and human expertise work as one, driving scalable, reproducible outcomes. AI is embedded across the portfolio, not a standalone offering. It is accelerating engineering cycles, transforming operating models and enabling new digital business models. This is reinforced by continued investments in AI talent, proprietary accelerators and deep partnerships with hyperscalers and technology providers. Equally important, HCLTech is committed to responsible AI, ensuring that as adoption scales, it does so with the security, compliance and ethical transparency that enterprise clients and all stakeholders require. With its engineering depth, domain breadth, partnership strength and disciplined focus on measurable client outcomes, HCLTech is well positioned to both navigate and shape the AI-led transformation of the industry, while enabling clients to define and execute their AI agendas.
While strategic vision defines direction, execution determines outcomes. At HCLTech, we remain focused on making clear choices, investing ahead of the curve and delivering measurable outcomes for our clients and stakeholders. As we deepen our position as an AI-native, engineering-led partner of choice, we remain guided by a simple conviction: that the companies that will lead the coming decades are not those who merely adopt new technologies, but those who fundamentally reimagine how they create value with them. In a world where technology cycles are getting shorter, disruption is constant and value creation depends on intelligent, integrated ecosystems, we are building a company that is both resilient today and relevant for tomorrow — and we are doing it now.
Our Material Topics
HCLTech’s Double Materiality Assessment, conducted in FY26, identified the following sustainability topics as material for HCLTech. For more information, please read our Sustainability Report.
Managing Financial Capital
With strong and predictable cash generation, HCLTech recognizes financial capital as a critical enabler of strategic execution, operational efficiency and sustainable growth. Our disciplined financial framework supports investment in Advanced AI, digital engineering, platforms and talent while maintaining resilience across economic cycles.
In FY26, we delivered strong cash conversion, supported by disciplined working capital management and operational rigor. Our asset-right model, coupled with automation-enabled billing, collections and global delivery optimization, allowed us to generate robust Free Cash Flow while maintaining balance sheet strength. The company closed the year with its highest-ever cash balance, reinforcing financial flexibility and long-term stability.
Effective foreign exchange management remains integral to safeguarding earnings predictability. Through proactive hedging strategies, real-time rate monitoring and automated reconciliation, we mitigated risks associated with currency volatility and geopolitical uncertainty, ensuring stability across our multi-currency global operations.
Our capital allocation approach continues to be balanced and prudent — supporting organic investments, selective inorganic opportunities, consistent shareholder distributions and a strong balance sheet. In FY26, our Return on Invested Capital (ROIC) stood at 40.3%, reflecting efficient capital deployment and disciplined investment decisions across services and software portfolios. This performance highlights our ability to generate superior returns while scaling AI-led growth initiatives.
Value Creation for Shareholders
Creating long-term shareholder value remains central to HCLTech’s financial strategy. Our consistent focus on high-quality growth, steady margins, strong cash flows and disciplined capital allocation has enabled us to deliver top-quartile Total Shareholder Return (TSR) over the medium term.
HCLTech’s TSR performance reflects the successful translation of operational excellence into financial outcomes. Industry-leading growth have strengthened earnings quality and investor confidence.
A cornerstone of our shareholder value framework is our commitment to capital returns. Since the introduction of our capital allocation policy in FY22, we have paid out 89.9% of our Net Income to our shareholders. This translates into a record $8.5 billion in cash back to shareholders. In April 2026, the Board extended the capital allocation policy for another five years, committing to distribute at least 75% of net income cumulatively till FY31, resulting in consistently high payout ratios. This approach reinforces transparency, predictability and alignment with long-term investors.
Under the oversight of our Board and leadership, HCLTech continues to uphold strong governance, financial discipline and transparency, strengthening our institutional credibility and supporting valuation strength. With FY26 execution reinforcing our strategic direction, we remain well-positioned to deliver consistent, competitive and industry-leading returns for shareholders while continuing to re-engineer the future with AI.
Read Strategic Objective 5 in the Management Discussion and Analysis section for more details
Upskilling and Training
HCLTech is deeply committed to building a future-ready workforce through continuous upskilling and reskilling in an increasingly AI-driven environment.
We view AI as a force multiplier for human potential and continue to invest in large-scale reskilling, role evolution and leadership development. By combining talent transformation with responsible AI adoption, we are building a workforce that is more agile, future-ready and resilient. Our AI-ready talent strategy is focused on three cohorts — AI Builders, AI Superusers and AI Decision Makers.
In FY26, 90% of our employees were trained in core skills. More than 154,800 employees were trained in digital skills and more than 144,200 in GenAI, strengthening AI fluency at enterprise scale. Complementing this technical depth, over 132,200 employees participated in behavioral and leadership development programs. In addition, over 2,300 early-career and mid- to senior-level women employees completed the Women Career Development Program, supporting inclusive growth and leadership readiness.
Our MentorMe and Aspire platforms are designed to democratize learning, career guidance and talent development at scale, enabling a culture of peer-led growth and knowledge sharing across the organization.
Offering our people an inclusive culture that promotes innovation and growth
Key Highlights
205430
Employee trained in core skills
144223
GenAI-trained employees
132205
Employees with professional and managerial skills
These platforms play a critical role in strengthening internal talent mobility, accelerating capability development and fostering cross-functional collaboration. In FY26, over 4,600 additional employees signed up as mentors, generating more than 9,000 mentoring interactions and over 61,000 mentoring hours.
Complementing these efforts, our Certified People Manager Program continues to strengthen leadership effectiveness across all managerial tiers. In FY26, over 9,900 managers completed the foundation level, over 6,100 the intermediate level, while more than 6,900 managers completed the advanced level and earned gold badge, strengthening managerial effectiveness at every tier of the organization.
AI-enabled Talent Systems
HCLTech’s Talent Navigator platform transforms hiring requirements into structured, explainable and skill based decisions — enhancing the quality, transparency and consistency of outcomes across the talent lifecycle. Beyond recruitment, Talent Navigator extends value through personalized insights for talent development and deployment, enabling a more agile and responsive talent model aligned to evolving business needs. The platform has delivered up to 40% faster hiring cycles and a 2x improvement in selection rates, while ensuring responsible and governed AI adoption.
Building on our digital learning ecosystem, MentorBOT — originally developed as a GenAI-powered virtual mentor to support employees in navigating workplace challenges — has evolved into a high-impact assistant for managers. It now supports quarterly and annual performance check-in conversations, enabling more structured, objective and effective evaluations.
With a net promoter score (NPS) exceeding 97% from appraisers across levels, MentorBOT has demonstrated strong adoption and impact in improving the quality, consistency and depth of performance discussions — reinforcing a culture of continuous feedback, accountability and development.
LUMI, HCLTech’s next-generation enterprise conversational agent, is built to unify and simplify employee interactions across platforms. Powered by advanced AI and seamlessly integrated with core enterprise systems, LUMI serves as the single digital front door for all employee services, boosting productivity, minimizing cognitive load and streamlining operations.
Early-career Initiatives
Gen Z constitutes approximately 31% of HCLTech’s workforce and its influence continues to grow as we build a sustainable, future-ready talent pipeline. Early-career professionals are onboarded through our structured AMP campus hiring program and the TechBee initiative, reflecting our commitment to inclusive, skill-based entry pathways into the organization.
Our campus hiring model is built on a transparent, capability-led selection framework aligned to evolving demand across fields such as AI, engineering, cloud and cybersecurity. HCLTech invests up to nine months of structured training before fresh graduates enter billable roles, demonstrating a deliberate, long-term focus on capability building, delivery quality and client confidence.
In parallel, TechBee extends career opportunities beyond conventional academic pathways by enabling high-school graduates to acquire relevant technology skills and build sustainable careers in IT. This initiative broadens access to talent and strengthens our commitment to inclusive growth.
Our early-career framework integrates skill development across the entire hiring and onboarding journey, equipping every campus joiner to contribute to real business challenges from the outset. Through this model, HCLTech is building a digital native, purpose-driven workforce capable of creating value in an increasingly AI-enabled enterprise.
This pipeline is further strengthened through structured AI capability programs. An elite cohort of over 725 black-belt-certified practitioners leads end-to-end AI solutioning across client and corporate domains, while dedicated bootcamps, hackathons and capstone programs accelerate the development of early talent into high-caliber AI engineers.
Talent Localization
HCLTech’s talent localization strategy reinforces delivery resilience, deepens client proximity and advances inclusive growth across the geographies we serve. It is anchored in two complementary programs: Nearshore and New Vistas.
The Nearshore program establishes and expands delivery centers closer to clients, enabling stronger collaboration, cultural alignment and faster response. It advances HCLTech’s commitment to building local talent at scale — today, approximately 80% of our US workforce are local hires, reducing visa dependency — while deepening market presence across geographies we operate in.
The New Vistas program unlocks talent from tier II and tier III cities across India, creating sustainable employment and contributing to regional socio-economic development. In FY26, over 7,300 employees were hired through New Vistas, including over 2,900 women and over 4,600 recent graduates, diversifying the talent pipeline and broadening access to technology careers for communities often underserved by mainstream hiring. Through these initiatives, HCLTech advances a localized, future-ready workforce model that balances global delivery excellence with meaningful community impact.
Catering to the emerging needs of Gen Z employees
Employee Value Proposition
Our employee value proposition (EVP), “Find Your Spark,” continues to be a defining pillar of how we attract, engage and develop talent at HCLTech. In an AI-first world, the EVP has evolved from enabling opportunity to multiplying individual capability and impact, ensuring every HCLTech employee is equipped to grow continuously and deliver with confidence.
This evolution reflects our broader shift toward an AI-augmented operating model, where talent is empowered not just to participate in transformation, but to lead it. As AI becomes embedded across every aspect of work, our focus is on enabling our people to deliver higher-order outcomes, build differentiated expertise and remain relevant in a rapidly changing technology landscape.
Our EVP is anchored in four enduring tenets:
- An AI-enabled, next-generation work environment that integrates intelligent tools into everyday workflows, enhancing productivity and innovation
- Role and skill-enriching career experiences that build long-term relevance and future-ready capabilities
- Meaningful employment that strengthens confidence, capability and career resilience in a constantly evolving industry
- Inclusive and engaging experiences that connect individual purpose with organizational performance
We are deeply committed to building a future-ready workforce by investing in large-scale capability development across AI, engineering, cloud and digital domains. Through structured talent mobility, cross-functional opportunities and continuous learning pathways, we enable our people to access meaningful career experiences across roles, markets and technologies.
At the same time, we foster a culture that prioritizes inclusion, wellbeing and leadership development, ensuring every HCLTechie can grow, adapt and contribute meaningfully. Together, these efforts create a resilient, high-performance workforce that is equipped to drive sustained value for our clients, shareholders and communities.
Health and Wellness
HCLTech adopts a comprehensive approach to employee wellbeing through integrated programs focused on physical, mental and emotional health. Our well-being framework provides access to preventive health check-ups, specialist consultations, life coaching and company-wide employee assistance programs, ensuring consistent support across geographies.
We are embedding wellbeing into the fabric of everyday work by enabling continuous engagement through expert-led interventions on fitness, ergonomics, mindfulness and work–life balance. Our flagship BE WELL initiative reflects this sustained commitment — evolving beyond a program to a long-term movement that fosters community, resilience and holistic wellbeing. Through inclusive experiences such as Sportathon, therapeutic arts, music-led wellness sessions and guided meditation, we create meaningful touchpoints that strengthen both individual and organizational health.
Providing a workplace that delivers holistic experience and wellbeing
Tulip, HCLTech’s integrated maternity care program, is designed to support women employees across the full motherhood journey, ensuring that employees can navigate this critical life stage with confidence and continuity of care. Structured across three core pillars — Preconception Care, Antenatal Support and Maternity Wellness — Tulip provides holistic, stage-specific support that addresses both the medical and emotional dimensions of motherhood. CareBridge, launched at the HCL Group level, is an employee welfare trust that provides timely support to employees facing medical exigencies, bereavement or financial distress. Beyond its role as a financial support mechanism, CareBridge reflects a shared commitment to collective care and responsibility. More than 5,000 employees have enrolled for this initiative so far.
Commitment to Fair, Inclusive Workplace
HCLTech is firmly committed to upholding employee rights and building workplaces anchored in fairness, dignity and respect. Comprehensive policies govern equal opportunity, non-discrimination, prevention of harassment and ethical conduct — ensuring every employee, across every geography, is treated equitably and with care. Robust grievance redressal mechanisms, including confidential and anonymous reporting channels, provide the psychological safety employees need to raise concerns. All grievances are addressed promptly, transparently and with a clear focus on fair resolution.
Our commitment to equitable growth is reinforced through targeted diversity and inclusion programs. Inclusion in Action: Allyship — a virtual instructor-led program — builds internal DEI champions by equipping managers to identify and address non-inclusive behaviors. More than 4,900 managers completed the program and articulated a gender inclusion promise, strengthening inclusive leadership at scale. Women Career Development Programs — Ignite (entry level), Momentum (mid-level) and Surge Ahead (senior level) — continue to support women employees at every stage of their career. Over 2,300 women employees availed benefits under these programs in FY26.
Apart from these programs, HCLTech provides dedicated platforms to women employees for leadership and career development. Feminspiration brings together women leaders from HCLTech and client organizations to share leadership perspectives, experiences and insights. iMotivate is an engagement platform that connects women employees with senior leaders to build confidence, strengthen professional networks and develop the leadership and prioritization skills required for sustained career success. Women Connect promotes a gender-inclusive work environment by enabling mentorship, peer support and knowledge sharing.
HCLTech’s Second Career Return Program is an initiative that enables women from diverse backgrounds to re-enter the workforce, build relevant skills and transition into meaningful roles. Through Momtastic, HCLTech provides support to women employees across pre-conception, prenatal and return-to-work phases, alongside policy support such as maternity and caregiver leave, ensuring continuity of career and confidence during a critical life stage.
Our Employee Resource Groups (ERGs) play a critical role in strengthening inclusion, fostering community and amplifying diverse perspectives across the organization. These employee-led networks drive awareness, advocacy and support for individuals across varied backgrounds and experiences.
Pride@HCLTech advances LGBTQIA+ inclusion by promoting allyship and creating a safe environment for employees to bring their authentic selves to work. The Ability Connect Network supports employees with disabilities and allies through accessibility initiatives and awareness-building. The Employee Resource Group (MERG) promotes cultural inclusion globally through dialogue and engagement, with chapters including BERG (Black Employee Resource Group), LEARN (Latino Employees and Allies Resource Network) and the Asian Network, each advancing representation and development within their communities.
Additional ERGs include the Parent Network, supporting working parents; WAND (We Are NeuroDiverse), promoting neurodiversity and HCLTechVets, strengthening support, inclusion and opportunities for veterans and their allies.
Visit the following sections of the annual report for more details:
- Strategic Objective 2 in the Management Discussion and Analysis
- BRSR Principles 3 and 5 in Business Responsibility and Sustainability Report
Patents Across Capabilities
We are focused on building differentiated IP to accelerate enterprise transformation. During FY26, a total of 165 patents were filed and 73 granted. Our Engineering and R&D (ERS) division is at the forefront of creating IPs with 41 patent applications filed and 39 patents granted during the fiscal year across digital engineering, product engineering, semiconductors, telecom, MedTech, automotive and other priority domains. A total of 40 patents were filed and 15 granted to HCLSoftware in FY26, of which 12 were in AI/ML.
Nurturing Innovation
HCLTech considers its employees as ideapreneurs and nurtures the spirit of innovation. This has been institutionalized through the Value Creation Portal, which is focused on identifying, realizing and tracking customer value across a wide spectrum of innovation. The initiative spans a broad range of ideas from grassroots and practitioner-led improvements to large-scale transformation programs across technologies and service lines. In FY26, more than 37,500 employees used the platform to generate, review and approve over 18,900 ideas. More than 8,500 ideas were implemented, delivering customer signed-off value worth $1.6 billion.
Strengthening IP with our AI Portfolio
We are strengthening our intellectual capital through a differentiated portfolio of AI-led platforms, products and research-driven capabilities. At the core is our proprietary enterprise platform AI Force. In FY26, we launched AI Force 2.1, which integrates agentic intelligence with GenAI to help enterprises accelerate and augment workflows across software and data engineering, IT operations and enterprise business processes. During FY26, we also launched our multi-modal AI edge platform VisionX 2.0, which delivers real-time intelligence, enhanced safety and operational efficiency at scale for mission-critical industrial environments. With expanded partnerships,new labs, industry-specific solutions and offerings across services like Physical AI, AI Factory and AI Advisory, we have created significant value for our clients and strengthened our market position.
Read the Engineering the Future with AI section for more details.
Transforming Service Delivery
HCLTech’s service lines collectively accelerate intellectual capital by embedding AI, engineering depth and platform innovation into scalable enterprise solutions.
With a sustained focus on deep engineering expertise and applied innovation, our Engineering and R&D (ERS) division continues to strengthen capabilities across Agentic AI, GenAI and Physical AI, spanning areas such as robotics, autonomous driving and next-generation mobility. This engineering depth is translated into delivery through more than 100 reusable low-code accelerators and frameworks that improve speed, scalability and resilience across programs. These assets support use cases across autonomous manufacturing, autonomous networks, asset management, XLM and AI-driven platforms for MedTech and healthcare, among others.
HCLTech’s Business Process Operations (BPO) service line is harnessing GenAI to build robust, scalable, enterprise-ready solutions. Two of its patent filings focus on an advanced virtual agent system capable of delivering near real-time, multilingual, voice-enabled responses to user queries. Powered by GenAI, large language models and complementary technologies such as Knowledge Graph and Retrieval-Augmented Generation (RAG), these innovations strengthen our ability to deliver consistent, platform-based outcomes, significantly enhancing user experience and laying the foundation for seamless agent and customer interactions regardless of location. Another solution for which it has filed a patent enables low-latency, privacy-focused inference directly on edge hardware, eliminating the need for continuous cloud connectivity. This helps our clients reduce operational costs, delivering enhanced value and flexibility.
The Digital Business Services (DBS) service line leverages AI Force.Software.Mod, an automation-led, GenAI and Agentic AI-powered platform that simplifies legacy complexity, elevates data maturity and accelerates enterprise-wide transformation. DBS has collaborated with Microsoft to roll out an AI-enabled solution to accelerate RISE with SAP S/4HANA migrations and collaborated with SAP on Physical AI to integrate cognitive robotics with enterprise systems. Digital Foundation Services (DFS) harnesses AI Factory, establishing scalable AI infrastructure and model operations, while AI Force.Ops drives an agentic, hyperautomated delivery model across cloud, workplace, network, cybersecurity and service management domains. Together, these transformative initiatives enable clients to accelerate the shift from fragmented legacy environments to self-healing, AI-driven digital foundations, enhance efficiency and unlock more value.
AION, HCLSoftware’s AI lifecycle management platform, automates the complete data pipeline from raw dataset ingestion to deployable machine learning models with a low-code/no-code approach. Its impact has been demonstrated through Jansunwai GenNext (IGRS) in India, which processes over 50,000 citizen grievances each day and reduces manual administrative effort by 60–70% through machine-assisted prioritization. In parallel, we launched a phased initiative to integrate GenAI directly into core PDLC tools such as Jira and VS Code, empowering our development teams. Jira plugins like StoryGenie and TestGenie automate stories, subtasks and comprehensive test cases, saving teams up to 50% of their time on manual testing. With CodeGen and TestScriptGenie (VS Code extensions), they can generate comprehensive prompts and organize test scripts directly within the IDE. Together, these advancements reflect a disciplined, human-centered approach to innovation, deploying AI not as a feature, but as a force multiplier for productivity, quality and meaningful impact.
Sustainability-led Technology Innovation
HCLTech’s sustainability focused innovation brings together people, purpose and progress by embedding AI into how clients design systems and run operations. Through AI-driven platforms and automation, we help organizations optimize energy use in IT, improve asset efficiency, automate ESG data management and reduce waste in large-scale transformations. HCLTech’s myPCM platform enables enterprises to gain precise insights into their carbon footprint. Net Zero Intelligent Operations (NIO), an award-winning enterprise-wide energy and GHG emission management solution, helps enterprises become more sustainable, reduce energy consumption and drive cost efficiency. Innovations like these make sustainability a core business capability, driving resilience, trust and long-term value creation for clients and shareholders alike.
For more details, read the Client and Ecosystem Sustainability section in our Sustainability Report.
Collaboration to Advance Innovation
Through HCL Startup SYNC, HCLSoftware’s open innovation hub and startup accelerator, we strengthen connections between emerging technology ecosystems and our product engineering teams. During the year, the program expanded collaborations with next-generation AI and cybersecurity innovators through strategic ecosystem partnerships, accelerating the adoption of autonomous AI capabilities and quantum-safe security approaches across our portfolio.
HCLTech’s engagement with MIT Media Lab has enabled the company to deepen engagement with faculty, researchers and innovators in next-generation technologies, particularly AI. This will help HCLTech to co-develop projects that could translate meaningful AI innovation into impactful and scalable solutions.
HCLTech’s partnership with Microsoft Discovery platform will allow it to accelerate solutions in areas such as chemistry and materials science, drug discovery and semiconductor design, leveraging its strong domain expertise across industries.
Visit the following sections of the annual report for more details:
- Research and Development in Annexure 4 to the Directors’ Report
- BRSR Principle 2 in Business Responsibility and Sustainability Report
Driving Thought Leadership
HCLTech drives industry thought leadership through insight-led research that shapes how enterprises adopt and govern emerging technologies. Its 2025 payments industry study revealed a critical trust gap in AI adoption, underscoring the need for responsible governance as organizations race toward autonomous, AI-driven operations. The study indicates that 99% of organizations have implemented AI technologies; however, 91% of executives remain concerned about associated risks and 60% consider AI fraud detection tools to be ineffective. HCLTech’s global research on product aligned operating models (POAM) provides a practical blueprint for engineering value at scale, linking AI investments, organizational culture and customer-centricity to measurable returns. While 88% of enterprises are moving towards PAOM and 12% plant to implement it within the next three years, 100% report facing implementation challenges.
HCLSoftware’s annual Tech Trends report provides a forward-looking view of the forces shaping enterprise technology. The 2026 edition highlights the growing impact of autonomous intelligence, next-generation software, trusted and resilient systems, immersive experience models and foundational advances such as quantum and adaptive computing.
Social and Relationship Capital
Our relationships with clients, employees, partners, investors and communities are at the heart of everything we do. They enable us to grow responsibly, help clients transform and create a positive impact in the communities where we operate. Guided by our values of trust, transparency and responsible business conduct, we actively nurture ecosystems that generate long-term value for all stakeholders.
We enable our clients to unlock tangible business value through an AI-led full-stack portfolio that improves efficiency, enhances customer experiences and accelerates time-to-market — helping global enterprises stay competitive in a digital-first world. Our partnerships with hyperscalers, OEMs, ISVs and industry bodies accelerate innovation, expand our solution capabilities and enable clients to adopt next generation technologies with confidence.
Our dedicated Customer Advocacy Group (CAG) strengthens relationships across the client lifecycle through a structured, insight-led engagement framework. Client feedback is systematically captured through project-level and account-level satisfaction surveys (PCSAT and ACSAT). We act on the feedbackthrough Customer Relationship Improvement Solutioning Partnership (CRISP) and CREST, which provide consistent client engagement across all HCLTech engagements. These efforts are supported by the Engage digital platform.
Engaging global CXO leaders through CAB to shape strategy and drive client-centric innovation
In FY26, engagement outcomes strengthened significantly. ACSAT reached ~80% account coverage, representing 90% of services revenue, with its highest-ever experience score and expanded CXO reach — enabled by advanced analytics and AI-led insights. PCSAT maturity improved with a 20% increase in qualified projects, supported by NPS and AI-specific assessments and proactive action tracking. CREST delivered a 31% increase in QBRs and generated 300+ client references, reinforcing advocacy and trust. Together, these initiatives continue to deepen relationships and improve client outcomes.
We maintain regular, structured engagement with the our Client Advisory Board (CAB) is an exclusive group of CXOs from a variety of industries and tenures with HCLTech, bringing a diverse perspective and helping us shape our strategy to better address customer needs and ensure our services deliver real value to clients.
The CAB offers guidance and acts like a sounding board, providing ground-level feedback on our offerings and capabilities. It also enables our clients to learn from the experience and best practices of their professional peers across industries. Operational across our key markets of operations in North America, Europe and APAC, CAB has played a big role in both our clients as well as our success as we continue to be a partner of choice in our clients’ growth and transformation journey.
Analyst Engagements Leading to Enhanced Market Positioning
HCLTech maintains strong engagement with the global analyst community through a structured, insight-driven approach. In FY26, we conducted over 600+ briefings, 450+ inquiries and workshops and 50+ in-person analyst engagement sessions and analyst days across various horizontals, verticals and regions.
These efforts positioned HCLTech as a leader in over 390 analyst assessments and earned multiple industry recognitions. In FY26, HCLTech was the only service provider recognized as a Customers’ Choice in all four Gartner Peer Insights Voice of the Customer (VoC) reports across IT services markets. It was recognized as a CX Star Performer at the ISG Star of Excellence™ Awards 2025–26, winning six awards across key categories, including Generative AI Services, Microsoft AI and Cloud Ecosystem, Network Software-Defined Services, ServiceNow Ecosystem Partners, Salesforce Ecosystem Partners and VMware Ecosystem — the highest among all participants. HCLTech also received the Ecosystem Excellence Award and the Client Champion Award and secured leadership recognition in 87 cloud-specific assessments across analyst firms — the highest number of leadership recognitions in major cloud-specific assessments by leading analyst firms.
Additionally, HCLSoftware engaged with analysts and advisory firms over 420 interactions, leading to over 50 analyst accolades. It is the only software vendor recognized as a leader across all key Gartner’s IOCS markets — Application Security Testing, Unified Endpoint Management Tools and Service Orchestration and Automation Platforms — and the only vendor to receive Gartner’s Customer Choice recognition for the Application Security Testing market.
Engagement with the Investor Community
We maintain regular, structured engagement with the global investor community to build a clear and transparent understanding of our business, strategy and long-term value creation. This includes a mix of in-person and virtual interactions, Investor Days and the Annual General Meeting.
These efforts have strengthened HCLTech’s standing with investors and the sell-side community. For the second consecutive year, HCLTech has emerged as the most decorated India-headquartered IT services organization in Extel’s (formerly Institutional Investor) annual survey rankings. The survey captures feedback from 5,437 buy side professionals managing approximately $2 trillion in Asia (ex Japan) equities, along with 867 sell-side analysts, who assessed companies across parameters including quality of financial disclosures, accessibility of senior leadership, ESG strategy and the credibility of investor relations teams.
Strategic Partnerships and Ecosystem Innovation
HCLTech’s Ecosystem organization brings together global technology leaders and startups to deliver tailored solutions that address complex enterprise challenges. Through strong alliances with hyperscalers, leading OEMs and ISVs, it connects clients to leading cloud, AI, cognitive robotics and edge technologies, delivering best-in-class solutions and creating long-term value for them. Our employees are our torchbearers; we work closely with our partners to upskill our employees, ensuring they stay current in a rapidly changing tech landscape. Together with employees, clients and partners, HCLTech is furthering initiatives across Advanced AI, Physical AI and AI Factory while driving legacy modernization and large-scale enterprise transformation.
Responsible Media and Public Communication
Our engagement with media is anchored in transparency and factual reporting of developments relating to HCLTech. Through structured outreach, thought leadership and responsible communication, we aim to strengthen public trust and protect and elevate HCLTech’s corporate reputation.
Transforming rural communities
Samuday supports rural transformation through a holistic development approach across agriculture, health, education, livelihoods, environment and WASH (Water, Sanitation and Hygiene). Working closely with communities in Uttar Pradesh and Tamil Nadu, it fosters sustainable change through strong partnerships with government, academia and civil society.
FY26 Highlights
- Samuday expanded to 10 new districts of Uttar Pradesh with Maati project; 1,000+ farmers engaged for enhancing crop productivity and marketing
- Counselling and Digital Access Center (CoDA) along with Center for Learning Electronics Assembly, Drone and Robotics (CEDRo) established in Kachhauna, Hardoi
- 32,000+ households in Hardoi covered for door-to-door waste collection
- 2,400+ severely malnourished children supported through home-based nutrition camp project in Hardoi
- 435 kW renewable energy infrastructure developed
- Two dairy farms set up in Hardoi for demonstration of and training in modern dairy practices
Spreading awareness on water resource management among villagers in Bannapur village in Hardoi, Uttar Pradesh
Taking Tech Interventions to the Field
Through the Digital Literacy, Coding, Computational Thinking & AI Initiative, Samuday aims to bridge the digital education divide in rural India by enabling students with digital and computational skills, fostering logical thinking, creativity and technology readiness from an early age. The intervention was successfully piloted across 26 schools in the Hardoi district of Uttar Pradesh and has been replicated in over 46,000 schools across the state in collaboration with the Basic Education Department.
HCLFoundation has also established robotics labs at Sandila and Alipur Tandwa in Hardoi. A robotics lab was inaugurated at Kasturba Gandhi Balika Vidyalaya in Sandila, which provides free residential education and hostel facilities for girls from disadvantaged backgrounds.
Using interventions such as ICT-enabled smart classrooms, the Happy School initiative of Samuday enhances the learning process by making classrooms more interactive and playful. Currently, the intervention covers 1,104 schools with 136,172 students and 2,000+ trained teachers.
Empowering girls with hands-on robotics education through HCLFoundation’s Future Tech Lab in Sandila
HCLFoundation’s solar energy drive powers livelihood and learning hubs, healthcare delivery units and local governance centers in rural India, where ensuring uninterrupted power supply from the regular grid is often a challenge. In FY26, Hardoi became the first and only district in UP to have all community health centers electrified with solar rooftop PV systems. In Thoothukudi, Tamil Nadu, 95 rooftop solar PV systems were installed to support educational and early childhood care facilities. Over 3,668 households have been connected to the solar mini-grid network through Samuday’s solar initiatives so far.
The Dairy Intervention by Samuday, launched in February 2017 in Hardoi, aims to strengthen the dairy value chain and improve livelihoods of small and marginal farmers by addressing challenges related to animal health, productivity, milking practices and market access. The project provides capacity-building, veterinary services, artificial insemination and improved market linkages to enhance milk quality and farmer incomes. Installation of Automatic Milk Collection Unit (AMCUs) at the village level and bulk milk coolers at the block level ensure precise calculation of solid-not-fat (SNF) and fat percentages, guaranteeing a fair market price for farmers. So far, 390 village-level milk collection stations/ AMCUs have been established across 11 blocks in Hardoi.
Breaking the cycle of urban poverty
Uday is a comprehensive urban CSR program focused on creating more equitable and sustainable development of the city’s most vulnerable populace. Through an integrated approach that addresses the root causes of urban poverty, Uday empowers not just individuals but entire families. Active across 11 cities where HCLTech operates, the program is helping build clean, green, healthy and empowered communities.
Students displaying their models at a STEM Fest in Hyderabad
FY26 Highlights
- 43,000+ youth across seven cities were offered training in skills related to logistics, cybersecurity and apparel manufacturing technology. Of these, 85% were provided placement opportunities.
- 15,000+ community members benefited through the construction of sanitation facilities
- 10,900+ students supported, with success rate of 89% for Class 10 and 91.60% for Class 12 exams
- 5,000+ senior citizens offered geriatric care, with institution-based support to 500+ senior citizens
- 1,800+ anganwadi workers upskilled in play-based pedagogy and to support age-appropriate development milestones
Advancing Community Health through AI and Digital Innovation
HCLFoundation is leveraging AI and digital health technologies to strengthen preventive care, enable early detection and improve continuity of care across underserved communities. Its interventions are designed as scalable, population health systems that support frontline workers, clinicians and public health administrators with actionable intelligence.
- VinCense, a clinical-grade mHealth platform, enables large-scale prevention and longitudinal management of non-communicable diseases (NCDs). By building longitudinal health profiles from vital parameters, anthropometric indicators and lifestyle data, VinCense uses AI-driven analytics to detect deviations, predict disease progression and stratify risk across key NCD categories. Configurable workflows, alerts and dashboards enable proactive referrals, follow-ups and reporting — shifting care delivery from reactive treatment to preventive population management.
- On the urban front, AI Nexus supports community-based screening for NCDs, mental health and substance use, in partnership with municipal and public health institutions across Bengaluru. Real-time data capture by frontline workers, combined with AI-enabled risk flagging and dashboards for primary health centers, enables targeted interventions, outcome monitoring and evidence based public health planning.
- HCLFoundation is also advancing non-invasive diagnostics through the deployment of EZeRX, an AI-enabled optical screening tool for anemia, in Lucknow. Implemented in collaboration with MAMTA NGO and aligned with the Anemia Mukt Bharat program under the National Health Mission, the initiative significantly lowers barriers to early anemia detection and integrates screening with confirmatory testing, nutritional counseling, supplementation and follow up.
- Early detection is also central to HCLFoundation’s work in oncology, where AI-assisted lung cancer screening is being piloted in collaboration with Adyar Cancer Institute using Qure.ai’s diagnostic tools. Deployed in urban communities in Chennai, the program targets high-risk individuals based on age and smoking history. Tools such as qXR and qCT Lung help clinicians detect subtle abnormalities in chest X rays and CT scans. Opportunistic screening allows images captured for other clinical reasons to be automatically analyzed for suspicious lesions, ensuring high-risk cases are prioritized for follow up.
- Complementing physical health interventions, we have piloted virtual reality-based psychological support to reduce anxiety and distress among oncology patients.
Together, these initiatives demonstrate HCLFoundation’s commitment to harnessing technology and AI to build resilient, preventive and people-centric healthcare systems at scale.
Empowering NGOs that transform rural India
The HCLTech India Grant empowers NGOs delivering high-impact grassroots innovations in environment, health and education. In FY26, Water was introduced as a new category and Environment was renamed to Biodiversity. The grant outlay was increased to ₹24 crores (approx. $2.58 million, 1 INR=93 USD).
Winners of 11th edition:
- Water: Gramin Vikas Vigyan Samiti (GRAVIS), Rajasthan. Project: Enhancing water harvesting and storage to build resilient and sustainable desert communities in the Thar desert, covering 10 villages in Barmer district.
- Biodiversity:Live Foundation, Jharkhand. Project: Reviving biodiversity and forest ecosystems through community-led in-situ conservation in 50 villages in West Singhbhum district.
- Health:Goodwill Foundation, Mizoram. Project: Improving the health and well-being of rural communities by enhancing access to healthcare services in 40 villages in Mamit district.
- Education:Mahila Jan Adhikar Samiti, Rajasthan. Project: Promoting gender equality among young women through holistic education in 30 villages in Ajmer district.
These four NGOs were given ₹5 crore (approx. $537,000) each, while eight others were given ₹50 lakh (~$53,700) each for their proposed projects.
Raising awareness among parents in Mysuru to increase Anganwadi attendance
FY26 Highlights
- 491,300+ kg invasives recovered and converted into biochar
- 21,900+ people provided livelihood opportunities
- 12,300+ NAAT tests for TB conducted
- 11,600+ preterm babies screened for retinopathy of prematurity
- 161 indigenous varieties of paddy, 30 indigenous varieties of fruits and 24 indigenous varieties of fish conserved
Strengthening Early Learning Systems Through Technology
Makkala Jagriti, winner of HCLTech Grant in 2024, is strengthening early childhood education by integrating simple, scalable digital tools into Anganwadi operations, enabling consistent monitoring, deeper engagement and continuous improvement in preschool learning.
- Structured daily observation forms are used during field visits to assess learning environments, child-centric activities and teacher and helper practices. The data generated informs targeted follow-ups and tracks progress over time, shifting the focus from episodic supervision to sustained quality improvement.
- Digital platforms further strengthen coordination among teachers, helpers, parents and program teams. Circle-wise WhatsApp groups enable regular sharing of activity videos, theme-based timetables and teaching-learning materials.
- Teachers cascade these resources to parent groups, encouraging home-based learning and enabling parents to share children’s activity videos, reinforcing continuity between home and the Anganwadi.
- Google Meet is used for parent meeting demonstrations, monthly updates and focused discussions with teachers, supporting peer learning and regular communication.
- At a systems level, a centralized Google Dashboard consolidates visit data across 408 Anganwadi Centers, providing real-time visibility into center preparedness, activity implementation and coverage.
- The dashboard helps identify centers needing additional support — particularly in teacher capacity, child-centric practices and learning environment quality — allowing timely, data-driven interventions.
Together, these tech-enabled practices are strengthening Anganwadi systems by improving accountability, enhancing parent engagement and enabling more consistent, high-quality early learning at scale.
Catalyzing environmental action
Harit is HCLFoundation’s flagship program for environment action with the vision to conserve, restore and enhance indigenous environmental systems and respond to climate change in a sustainable manner through community engagement.
Tech-enabled Road Safety for Community Animals
- Stray and community animals face heightened risks on urban roads, particularly at night, contributing to accidents. To address this challenge and to mark National Road Safety Month (January), we launched “PAWS When You Spot”, a technology-driven initiative implemented across five cities in partnership with NGO collaborators.
- Under this initiative, 5,000 reflective collars embedded with QR codes were distributed to improve the visibility and traceability of community dogs. The QR-enabled system allows citizens to scan the collar and instantly access essential information, including vaccination and sterilization status and connect with registered feeders. Feeders can update health records in real-time, enabling timely vaccinations and more responsible, community-based care.
- By improving night-time visibility and strengthening traceability, the initiative enhances road safety, supports animal welfare and fosters shared responsibility between citizens and caregivers. The integration of smart technology demonstrates how digital solutions can strengthen local animal protection systems at scale.
Enhancing community dog safety with QR-coded reflective collars in Greater Noida
FY26 Highlights
- 181,700+ terrestrial, mangrove and shelter belt saplings planted
- 120,800+ Kg ghost nets and marine debris removed
- 70,000+ human lives touched through environment education and awareness
- 483 acres restored and maintained
Fostering cleanliness, seeding sustainability
My Clean City (MCC) promotes waste-free cities through citizen engagement, training and decentralized waste management systems. These efforts have helped Noida earn recognition as the cleanest city in Uttar Pradesh.
Also operational in Greater Noida and expanded to Agra, Prayagraj and Hardoi in FY26, MCC continues to advance inclusive, tech-enabled sustainability through effective waste management.
Enabling contactless sewage drains cleaning through HomoSEP robot
FY26 Highlights
- Three new cities in Uttar Pradesh– Agra, Hardoi and Prayagraj– to which My Clean City expanded
- Two Eco-parks established in Greater Noida using 8.6 tons of upcycled waste
- 24,000+ households across Noida and Greater Noida sensitized on source segregation of waste
Transforming outcomes through sport
Sports for Change empowers children, especially girls and youth with disabilities, to break barriers, build confidence and pursue excellence through structured sports training and exposure.
Sports for Change scholars in action at the SFC National Finals in Chennai, 2025
FY26 Highlights
- 22,000+ students reached
- 440 para-athletes benefitted through equipment and other support
- 141 students participated in national-level tournaments
- Nine students participated in international-level tournaments
Crafting quality, providing livelihoods
My E-Haat creates sustainable livelihoods by strengthening the value chain of the arts and crafts sector and by connecting artisans directly to markets through online and offline platforms.
Collaborating with the prisons department in Tamil Nadu to develop skilling among inmates
FY26 Highlights
- 4,500+ artisans across 40+ clusters in 13 states were engaged through workshops on design and product development
- MoUs signed with the Tamil Nadu Department of Prisons and Correctional Services and National Crafts Museum and Hastkala Academy
Empowering Artisans through AI and Digital Access
HCLFoundation is leveraging artificial intelligence and technology-led interventions to strengthen India’s artisan economy, improve market access and preserve traditional craft knowledge at scale.
- Through its My E-Haat program, HCLFoundation is enabling artisans to participate in more transparent, ethical and digitally connected value chains — without diluting the cultural integrity of their crafts.
- At the core of this effort is Kosha.ai, a technology-enabled platform designed to bring traceability, authenticity and transparency to the handmade ecosystem. Kosha.ai helps artisan-led enterprises systematically document products, processes and provenance, transforming informal craft practices into structured, verifiable data. By embedding AI into documentation and supply-chain visibility, the platform supports product authentication, ethical compliance and data-driven decision-making, while safeguarding traditional knowledge systems.
- Artificial intelligence acts as an enabler — digitizing workflows, reducing information asymmetry and building trust between artisans, enterprises and consumers. This has translated into improved visibility of artisan work, fairer pricing mechanisms and more responsible trade practices, contributing to sustainable livelihoods and long-term resilience of craft communities.
Providing a platform to uplift artisans and small entrepreneurs
- Under My E-Haat clusters, AI-enabled authentication is currently supporting artisans across multiple craft traditions, including Pochampally/Ikkat in Telangana,Benarasi weaving in Uttar Pradesh, Chikankari in Lucknow and handloom clusters in Barabanki, collectively engaging over 1,500 artisans across these regions.
- Complementing platform-led innovation, HCLFoundation is also investing in digital capacity building. Through initiatives such as Digital Saarthi (Shilp Charcha) sessions, artisans are being trained to navigate the digital landscape — strengthening storytelling, social media engagement and basic AI tool adoption. Recent workshops, conducted in partnership with AIACA and the National Crafts Museum and Hastkala Academy, as well as pan India sessions at Noida Haat, have equipped artisans with practical skills to enhance digital outreach and market visibility.
Together, these AI- and tech-enabled initiatives reflect HCLFoundation’s approach to inclusive innovation — where technology becomes a bridge between tradition and opportunity, empowering artisans to thrive in an increasingly digital economy.
Enabling our people to give back to society
Power of One is HCLTech’s volunteering initiative, rooted in the spirit of ‘giving back’ and engaging with nation-building.
Visually-impaired students exhibiting their computer proficiency skills in HCLTech Noida campus
FY26 Highlights
- 7,760+ HCLTech volunteers clocked 28,130+ hours to support HCLFoundation initiatives, pan India
- 1,580+ HCLTechies voluntarily donated blood to help save lives
- 336 youth supported with monetary scholarships by HCLTechies through PO1 My Scholar payroll giving initiative
- 69 HCLTech clients engaged across HCLFoundation sites
A sustainability-focused learning platform
A global platform for collaborative learning, Academy by HCLFoundation provides development professionals with easy access to ideas, innovations and informed strategies.
Visit the following sections of the annual report for more details:
- Strategic Objective 4 — Management Discussion and Analysis
- CSR Impact Assessment Report — Annexure 3 to the Directors’ Report
Also read our Sustainability Report and HCLFoundation’s Annual Report
FY26 Highlights
- 300+ concurrent online examinations, enabling automated and verifiable digital certifications supported by LMS
- 200 certifications achieved for CSR Batch 14
Building Community Bridges Across the Globe
HCLTech continues to strengthen its community initiatives beyond India through a mix of grants, partnerships as well as employee volunteering.
Through the Climate Action Grant for the Americas, HCLTech has committed $5 million over five years (starting FY24) to support not-for-profit organizations working to combat climate change and restore ecosystems and biodiversity across the Americas through innovative projects. In its second edition, Costa Rica-based Osa Conservation was named the winner, receiving $500,000, while California-based Daily Acts and Canada-based Ocean Wise were selected as runners-up, each receiving $250,000. The program continues to gain momentum, with registrations increasing by 34% in FY26 across 10 eligible countries across the Americas, including Argentina, Brazil, Canada, Colombia, Costa Rica, Guatemala, Mexico, Panama, Peru and the US.
Regenerating and conserving forest by Osa Conservation
Children taking part in a planting drive organized by Daily Acts
Removing urchin for a healthy ocean by Ocean Wise
In the UK, HCLTech has been supporting The Kings Trust, upskilling young adults through the Get Started programs. During FY26, HCLTech funded four Get Started with Technology programs, benefiting over 45 young adults with essential technical skills. HCLTech UK employees participated in initiatives like Walk the Talk to raise funds for young adults. HCLTech is dedicated to transforming communities through
HCLTech is dedicated to transforming communities through partnerships with development agencies, local charities and through robust employee volunteering programs. In Australia, HCLTech’s subsidiary DWS provides monetary contributions to organizations such as Kids with Cancer Foundation Australia, which supports children diagnosed with cancer and their families and Beyond Blue, which focuses on improving mental health outcomes across Australia. DWS also matches employee contributions to these organizations on a dollar-for-dollar basis. During the reporting period, the total matched contribution amounted to AUD 30,034.
In South Africa, HCLTech undertook multiple initiatives to build community digital infrastructure. HCLTech supported the South African Guide-Dogs Association for the Blind by upgrading a digital lecture room with assistive technologies and tools, benefiting 379 individuals and improving accessibility. It supported the Disability Rights Unit at North-West University through student grants and assistive technologies. In partnership with Anglo American, HCLTech established ICT labs at Moraladi Primary School and Robanyane Toto Primary School in the Northern Cape, benefiting over 1,300 students. HCLTech also upgraded digital infrastructure at Rutasetshaba High School in the Sedibeng West District in collaboration with MTN Group.
The company has CSR Councils that oversee and guide its CSR initiatives across different regions where it operates. These are voluntary, country-based networks of HCLTech employees committed to creating a meaningful and positive impact in their communities. The councils serve as a vital link between HCLTech’s CSR vision and grassroots action.
Bulgaria
Volunteers contributed to animal welfare by building a sun shelter for rescued dogs, assisting with dog walking and creating content to promote adoption and raise awareness.
Caregiving for rescued dogs at an animal shelter in Bulgaria
Sweden
HCLTech Sweden employees partnered with Giving People to offer gifts and food support to children and families during Christmas. They also collaborated with Göteborgs Stadsmission to provide clothes and shoes to those in need.
Portugal
HCLTech employees in Portugal partnered with Comunidade Vida ePaz to support food bank activities and volunteered at the International Wheelchair Basketball Tournament organized by Associação Portuguesa de Deficientes in Lisbon. They also delivered Christmas gift packages and handwritten messages to residents of Lar de São Mateus, fostering companionship and spreading cheer among elderly community members.
France
HCLTech employees in France promoted sustainable mobility by participating in the Mai à Vélo campaign, encouraging cycling to work. They provided Braille books to cricketers from across the globe during the Blind Women’s T20 Cup and distributed gifts among children undergoing cancer treatment at a hospital in Lyon.
Romania
HCLTech Romania employees took part in blood donation drive and animal welfare activities. More than 30 employees and their families planted 15,000 saplings in Teleorman County as part of the Gift a Tree campaign. HCLTechiesemployees raised funds for children from disadvantaged backgrounds in partnership with NGO Anima Mia.They also organized workshops and engagement activities at Ronald McDonald Houses in Iași and Timișoara, supporting familieswhose children are receiving medical care. HCLTech Romania received a Prize of Excellence at the Zâmbet în Dar charity gala organized by Save the Children Iași, recognizing itslong-standing support for children’s welfare initiatives.
Poland
HCLTech employees in Poland participated in the Healthy Cities challenge, securing second place by contributing nearly 8 million steps as part of a nationwide initiative engaging over 17,000 participants. They also participated in the Poland Business Run 2025, supporting individuals recovering from amputations and mastectomies. In collaboration with PlebeianHelpers, HCLTech volunteers organized community gatherings for Ukrainian refugees in Kraków, creating a space for dialogue, support and cultural exchange. HCLTechies also took part in the Krakowska Zbiórka Żywności 2025 food collection drive, water reservoirs clean-up drive across five cities, digital inclusion drive at the Sarigato Foundation and blood donation drive at the HCLTech O3 Campus in Kraków.
Refurbishing community rooms for the elderly and people with disabilities in Krakow, Poland
Italy
HCLTech employees in Italy participated in the Race for the Cure, supporting breast cancer awareness, prevention and research. They also joined the national Pigiama Run to raise awareness and funds for children undergoing cancer treatment. They raised funds through Christmas Jumper Day and donated the proceeds to Save the Children to support programs for vulnerable children. HighCreativityLabs, an initiative of Italy CSR Council members, introduced primary school children to coding through interactive workshops in Rome.
Interactive workshops in Rome to promote coding among children
Guatemala
HCLTech employees and their families participated in a reforestation drive at Cementerio La Verbena, Guatemala City, planting 200 native trees. Employees provided food packages to vulnerable families in partnership with Asociación Casa del Alfarero and to the earthquake-affected families in Santa María de Jesús, Sacatepéquez. Under the El Regalo Perfecto initiative, employees donated essential items to children during Christmas. They also spent time with children with Down syndrome at Fundación Margarita Tejada and gifted them toys.
Mexico
On Children’s Day, volunteers partnered with the Nunutzi-Kie Multiple Care Center to donate essential items for children with special needs, promoting inclusion and care. Employees also volunteered at Refugio Buenos Chicos in Guadalajara, contributing to efforts to rescue, rehabilitate and rehome dogs.
Brazil
HCLTech volunteers in Brazil contributed to digital inclusion through the Eu-Cidadão project. They conducted computer and mobile learning workshops in São Leopoldo, helping more than 50 participants from vulnerable communities gain access to digital skills and technology.
United States
HCLTech employees in the US supported food security through volunteering and community engagement. They collected food for Feeding America’s Franklin Township, NJ location and volunteered at a community grocery facility to improve food distribution, among other volunteering initiatives, during the year.
HCLTech volunteers at a community grocery facility in New Jersey, organizing supplies, sanitizing shelves and removing expired items
Canada
Employees collaborated with A Greener Future for a shoreline cleanup drive and with Sun Youth Organization in several food assistance programs. They also participated in blood and plasma donation initiatives in Ontario and Moncton.
An HCLTech employee promoting blood donation in Canada
Australia
Under Project Assured, employees in Australia are encouraged to contribute 10 impact hours towards community initiatives. These hours are undertaken during non-chargeable (bench) time and are coordinated by the Community Working Group.
Symplicit, part of HCLTech subsidiary DWS, undertakes low bono work with social impact organizations. It also helps in carrying out a project with Desart, the non-profit peak arts body for the Aboriginal and Torres Strait Islander art sector. The project involves designing and building a business management system, SAM (Stories Art Money) — an online platform used for cataloging and managing artwork as well as facilitating sales.
New Zealand
HCLTech supported She Sharp’s first event in the South Island at the University of Otago. The event created a platform for powerful conversations on AI, ethics, creativity, inclusion and new career opportunities. This partnership plays a key role in opening pathways across the region.
Connecting, inspiring and empowering women at a She Sharp event in New Zealand
Sri Lanka
Through the Power of One initiative in 2025, HCLTech employees supported urgent repairs to the nearly 100-year-old roof of the girls’ hostel at a school for the Deaf and Blind in Ratmalana. The intervention restored a safe and comfortable living space, reflecting HCLTech’s commitment to supporting vulnerable communities through collective action.
Singapore
Over 100 HCLTechies participated in the SGX Cares Bull Charge Charity Run 2025 to raise funding for underprivileged children, families, people with disabilities and the elderly.
Vietnam
In July 2025, 113 employees from HCLTech Vietnam participated in a blood donation drive, fostering a culture of volunteerism, empathy and community responsibility.
An HCLTech volunteer at a blood donation drive in Vietnam
Climate and Emissions
HCLTech manages climate-related impacts through a structured, long-term decarbonization strategy aligned with international standards and best practices. We have adopted FY20 as our baseline year for emissions measurement, enabling consistent tracking and alignment with our Net Zero ambition for 2040. Our emissions inventory covers Scope 1, Scope 2 and relevant Scope 3 categories, allowing us to identify priority reduction levers across operations and the value chain.
Our climate and emissions strategy supports lower transition risk and improved carbon efficiency as regulation and client expectations evolve
FY26 Highlights
- 55.84% reduction in absolute Scope 1 and 2 emissions from FY20
- 9.56% reduction in absolute Scope 3 emissions from FY20
Energy
Energy is a material natural capital input for HCLTech. Our strategy is anchored in driving energy efficiency while rapidly scaling renewable energy adoption across operations.
We incorporated demand optimization across facilities, data centers and infrastructure, while expanding renewable access through on-site generation, green procurement and long-term sourcing. This integrated approach reduced both energy consumption and emissions in tandem.
Supported by a clear roadmap and strong governance, we are on track to achieve 80% renewable electricity within our committed timeframe. This disciplined execution enhances cost predictability, mitigates exposure to fossil-fuel volatility and reinforces HCLTech’s position as a leader demonstrating that operational excellence and decarbonization can scale together.
FY26 Highlights
- Total energy consumption: 916,465 GJ, down from 940,693 GJ in FY25
- Energy intensity: 14.32 GJ/Million $ adjusted for PPP (down 12.77% from FY25)
- Renewable electricity share: 49.79% in FY26 compared to 34% in FY25
Water
Water resilience is a strategic priority for HCLTech, central to climate resilience, community well-being and long-term business sustainability. We have reduced operational intensity to ~10 liters per employee per day, which is about 35% below industry benchmarks, while delivering outsized impact by replenishing 51 times the water we consume.
Through HCLFoundation, we have restored over 47.57 billion liters by rejuvenating 386 water bodies, restoring catchments and harvesting rainwater.
Global partnerships and innovation-led initiatives further position HCLTech as a catalyst for scalable solutions—advancing from responsible water management to leadership in sustaining long-term water resilience across ecosystems and communities.
Our efforts improve resilience in water-stressed regions and reduce physical climate risk.
FY26 Highlights
- 925,715 KL: Water consumed, down from 834,013 KL in FY25
- 28.50 million liters: Water conserved through operational efficiency measures
- 51X: Water replenished compared to the water consumed
Waste and Circularity
Waste management is addressed through a circular economy lens, prioritizing reduction, reuse and recycling. All waste streams are measured, categorized and processed responsibly, supported by independent assessments to strengthen controls and identify improvement opportunities. In FY26, HCLTech maintained the Zero Waste to Landfill certification across all owned facilities, which has strengthened circularity, lowered long term waste related risk and reinforced HCLTech’s leadership in sustainable operations.
As a technology company, HCLTech recognizes electronic waste as one of its most material waste streams and is strengthening efforts to manage it responsibly through circular lifecycle practices and authorized recycling channels. HCLTech’s e-waste management framework integrates procurement discipline, lifecycle optimization and assured disposition to systematically eliminate waste leakage and maximize asset value across the hardware lifecycle.
HCLTech’s E-waste Management Framework
Key components
Sustainable procurement: Embedding ENERGY STAR and EPEAT standards at source to lock in efficiency, lower lifecycle emissions and enable downstream recyclability.
Assured disposition: End of life assets managed through CPCB- and NIIST-authorized vendors with full chain of custody traceability and regulatory compliance.
Lifecycle extension: Data-driven refresh cycles, energy efficient hardware selection and component cannibalization to defer replacement and reduce waste intensity.
Waste minimization: Aggressive repair, repurposing and rapid GIT support to maximize in-service life and eliminate premature asset churn.
Circular reuse: Systematic recovery and redeployment of components from EOL devices to reduce costs, accelerate repairs and close the material loop.
FY26 Highlights
- Waste diverted from landfill: >99%
- Maintained 100% Zero Waste to Landfill Platinum certification for all HCLTech-owned campuses in India since FY25
Biodiversity
Biodiversity is increasingly material for IT companies as ecosystem stability underpins water security, climate resilience and the continuity of global operations and supply chains. Through HCLFoundation, HCLTech advances biodiversity outcomes via landscape restoration, afforestation, water ecosystem rejuvenation and community-led conservation programs, strengthening natural capital while delivering measurable social and environmental co-benefits.
FY26 Highlights
- 3.5M+: Saplings planted
- 160,000+: Animals treated and protected
- 386: Water bodies rejuvenated
Long-term Value Creation
Natural capital management at HCLTech is a strategic lever for sustainable growth. By systematically reducing resource intensity, strengthening operational resilience and mobilizing ecosystem partnerships, we safeguard our license to operate while enabling client sustainability ambitions and contributing to global environmental priorities.
This disciplined stewardship underpins cost efficiency, enhances resilience and drives risk-adjusted growth, strengthening long-term shareholder value.
Visit the following sections of the annual report for more details:
- Strategic Objective 4 - Management Discussion and Analysis
- Conservation of Energy and Water - Annexure 4 to the Directors’ Report
- BRSR Principles 2, 6 - Business Responsibility and Sustainability Report
Social and Relationship Capital
Our relationships with clients, employees, partners, investors and communities are at the heart of everything we do. They enable us to grow responsibly, help clients transform and create a positive impact in the communities where we operate. Guided by our values of trust, transparency and responsible business conduct, we actively nurture ecosystems that generate long-term value for all stakeholders.
We enable our clients to unlock tangible business value through an AI-led full-stack portfolio that improves efficiency, enhances customer experiences and accelerates time-to-market — helping global enterprises stay competitive in a digital-first world. Our partnerships with hyperscalers, OEMs, ISVs and industry bodies accelerate innovation, expand our solution capabilities and enable clients to adopt next generation technologies with confidence.
Our dedicated Customer Advocacy Group (CAG) strengthens relationships across the client lifecycle through a structured, insight-led engagement framework. Client feedback is systematically captured through project-level and account-level satisfaction surveys (PCSAT and ACSAT). We act on the feedbackthrough Customer Relationship Improvement Solutioning Partnership (CRISP) and CREST, which provide consistent client engagement across all HCLTech engagements. These efforts are supported by the Engage digital platform.
Engaging global CXO leaders through CAB to shape strategy and drive client-centric innovation
In FY26, engagement outcomes strengthened significantly. ACSAT reached ~80% account coverage, representing 90% of services revenue, with its highest-ever experience score and expanded CXO reach — enabled by advanced analytics and AI-led insights. PCSAT maturity improved with a 20% increase in qualified projects, supported by NPS and AI-specific assessments and proactive action tracking. CREST delivered a 31% increase in QBRs and generated 300+ client references, reinforcing advocacy and trust. Together, these initiatives continue to deepen relationships and improve client outcomes.
We maintain regular, structured engagement with the our Client Advisory Board (CAB) is an exclusive group of CXOs from a variety of industries and tenures with HCLTech, bringing a diverse perspective and helping us shape our strategy to better address customer needs and ensure our services deliver real value to clients.
The CAB offers guidance and acts like a sounding board, providing ground-level feedback on our offerings and capabilities. It also enables our clients to learn from the experience and best practices of their professional peers across industries. Operational across our key markets of operations in North America, Europe and APAC, CAB has played a big role in both our clients as well as our success as we continue to be a partner of choice in our clients’ growth and transformation journey.
Analyst Engagements Leading to Enhanced Market Positioning
HCLTech maintains strong engagement with the global analyst community through a structured, insight-driven approach. In FY26, we conducted over 600+ briefings, 450+ inquiries and workshops and 50+ in-person analyst engagement sessions and analyst days across various horizontals, verticals and regions.
These efforts positioned HCLTech as a leader in over 390 analyst assessments and earned multiple industry recognitions. In FY26, HCLTech was the only service provider recognized as a Customers’ Choice in all four Gartner Peer Insights Voice of the Customer (VoC) reports across IT services markets. It was recognized as a CX Star Performer at the ISG Star of Excellence™ Awards 2025–26, winning six awards across key categories, including Generative AI Services, Microsoft AI and Cloud Ecosystem, Network Software-Defined Services, ServiceNow Ecosystem Partners, Salesforce Ecosystem Partners and VMware Ecosystem — the highest among all participants. HCLTech also received the Ecosystem Excellence Award and the Client Champion Award and secured leadership recognition in 87 cloud-specific assessments across analyst firms — the highest number of leadership recognitions in major cloud-specific assessments by leading analyst firms.
Additionally, HCLSoftware engaged with analysts and advisory firms over 420 interactions, leading to over 50 analyst accolades. It is the only software vendor recognized as a leader across all key Gartner’s IOCS markets — Application Security Testing, Unified Endpoint Management Tools and Service Orchestration and Automation Platforms — and the only vendor to receive Gartner’s Customer Choice recognition for the Application Security Testing market.
Engagement with the Investor Community
We maintain regular, structured engagement with the global investor community to build a clear and transparent understanding of our business, strategy and long-term value creation. This includes a mix of in-person and virtual interactions, Investor Days and the Annual General Meeting.
These efforts have strengthened HCLTech’s standing with investors and the sell-side community. For the second consecutive year, HCLTech has emerged as the most decorated India-headquartered IT services organization in Extel’s (formerly Institutional Investor) annual survey rankings. The survey captures feedback from 5,437 buy side professionals managing approximately $2 trillion in Asia (ex Japan) equities, along with 867 sell-side analysts, who assessed companies across parameters including quality of financial disclosures, accessibility of senior leadership, ESG strategy and the credibility of investor relations teams.
Strategic Partnerships and Ecosystem Innovation
HCLTech’s Ecosystem organization brings together global technology leaders and startups to deliver tailored solutions that address complex enterprise challenges. Through strong alliances with hyperscalers, leading OEMs and ISVs, it connects clients to leading cloud, AI, cognitive robotics and edge technologies, delivering best-in-class solutions and creating long-term value for them. Our employees are our torchbearers; we work closely with our partners to upskill our employees, ensuring they stay current in a rapidly changing tech landscape. Together with employees, clients and partners, HCLTech is furthering initiatives across Advanced AI, Physical AI and AI Factory while driving legacy modernization and large-scale enterprise transformation.
Responsible Media and Public Communication
Our engagement with media is anchored in transparency and factual reporting of developments relating to HCLTech. Through structured outreach, thought leadership and responsible communication, we aim to strengthen public trust and protect and elevate HCLTech’s corporate reputation.
Empowering Communities Through Sustainable Development
In India, HCLTech’s social responsibility agenda is driven through HCLFoundation, which delivers high-impact, long-term programs focused on education, grassroots sports, health and sanitation, skill development and livelihood, environment and disaster risk reduction and response management. Together, these scalable interventions are designed to create self-reliant and resilient communities.
HCLFoundation delivers its CSR mandate through five flagship programs (Samuday, Uday, HCLTech Grant, Harit, My Clean City) and four special initiatives (Sports for Change, My E-Haat, Power of One, Academy).
Enabling women artisans from rural India to become entrepreneurs with the launch of “Shwet” brand
Transforming rural communities
Samuday supports rural transformation through a holistic development approach across agriculture, health, education, livelihoods, environment and WASH (Water, Sanitation and Hygiene). Working closely with communities in Uttar Pradesh and Tamil Nadu, it fosters sustainable change through strong partnerships with government, academia and civil society.
Spreading awareness on water resource management among villagers in Bannapur village in Hardoi, Uttar Pradesh
Taking Tech Interventions to the Field
Through the Digital Literacy, Coding, Computational Thinking & AI Initiative, Samuday aims to bridge the digital education divide in rural India by enabling students with digital and computational skills, fostering logical thinking, creativity and technology readiness from an early age. The intervention was successfully piloted across 26 schools in the Hardoi district of Uttar Pradesh and has been replicated in over 46,000 schools across the state in collaboration with the Basic Education Department.
HCLFoundation has also established robotics labs at Sandila and Alipur Tandwa in Hardoi. A robotics lab was inaugurated at Kasturba Gandhi Balika Vidyalaya in Sandila, which provides free residential education and hostel facilities for girls from disadvantaged backgrounds.
Using interventions such as ICT-enabled smart classrooms, the Happy School initiative of Samuday enhances the learning process by making classrooms more interactive and playful. Currently, the intervention covers 1,104 schools with 136,172 students and 2,000+ trained teachers.
Empowering girls with hands-on robotics education through HCLFoundation’s Future Tech Lab in Sandila
HCLFoundation’s solar energy drive powers livelihood and learning hubs, healthcare delivery units and local governance centers in rural India, where ensuring uninterrupted power supply from the regular grid is often a challenge. In FY26, Hardoi became the first and only district in UP to have all community health centers electrified with solar rooftop PV systems. In Thoothukudi, Tamil Nadu, 95 rooftop solar PV systems were installed to support educational and early childhood care facilities. Over 3,668 households have been connected to the solar mini-grid network through Samuday’s solar initiatives so far.
The Dairy Intervention by Samuday, launched in February 2017 in Hardoi, aims to strengthen the dairy value chain and improve livelihoods of small and marginal farmers by addressing challenges related to animal health, productivity, milking practices and market access. The project provides capacity-building, veterinary services, artificial insemination and improved market linkages to enhance milk quality and farmer incomes. Installation of Automatic Milk Collection Unit (AMCUs) at the village level and bulk milk coolers at the block level ensure precise calculation of solid-not-fat (SNF) and fat percentages, guaranteeing a fair market price for farmers. So far, 390 village-level milk collection stations/ AMCUs have been established across 11 blocks in Hardoi.
Breaking the cycle of urban poverty
Uday is a comprehensive urban CSR program focused on creating more equitable and sustainable development of the city’s most vulnerable populace. Through an integrated approach that addresses the root causes of urban poverty, Uday empowers not just individuals but entire families. Active across 11 cities where HCLTech operates, the program is helping build clean, green, healthy and empowered communities.
Students displaying their models at a STEM Fest in Hyderabad
Advancing Community Health through AI and Digital Innovation
HCLFoundation is leveraging AI and digital health technologies to strengthen preventive care, enable early detection and improve continuity of care across underserved communities. Its interventions are designed as scalable, population health systems that support frontline workers, clinicians and public health administrators with actionable intelligence.
Together, these initiatives demonstrate HCLFoundation’s commitment to harnessing technology and AI to build resilient, preventive and people-centric healthcare systems at scale.
Empowering NGOs that transform rural India
The HCLTech India Grant empowers NGOs delivering high-impact grassroots innovations in environment, health and education. In FY26, Water was introduced as a new category and Environment was renamed to Biodiversity. The grant outlay was increased to ₹24 crores (approx. $2.58 million, 1 INR=93 USD).
Winners of 11th edition:
These four NGOs were given ₹5 crore (approx. $537,000) each, while eight others were given ₹50 lakh (~$53,700) each for their proposed projects.
Raising awareness among parents in Mysuru to increase Anganwadi attendance
Strengthening Early Learning Systems Through Technology
Makkala Jagriti, winner of HCLTech Grant in 2024, is strengthening early childhood education by integrating simple, scalable digital tools into Anganwadi operations, enabling consistent monitoring, deeper engagement and continuous improvement in preschool learning.
Together, these tech-enabled practices are strengthening Anganwadi systems by improving accountability, enhancing parent engagement and enabling more consistent, high-quality early learning at scale.
Catalyzing environmental action
Harit is HCLFoundation’s flagship program for environment action with the vision to conserve, restore and enhance indigenous environmental systems and respond to climate change in a sustainable manner through community engagement.
Tech-enabled Road Safety for Community Animals
Enhancing community dog safety with QR-coded reflective collars in Greater Noida
Fostering cleanliness, seeding sustainability
My Clean City (MCC) promotes waste-free cities through citizen engagement, training and decentralized waste management systems. These efforts have helped Noida earn recognition as the cleanest city in Uttar Pradesh.
Also operational in Greater Noida and expanded to Agra, Prayagraj and Hardoi in FY26, MCC continues to advance inclusive, tech-enabled sustainability through effective waste management.
Enabling contactless sewage drains cleaning through HomoSEP robot
Transforming outcomes through sport
Sports for Change empowers children, especially girls and youth with disabilities, to break barriers, build confidence and pursue excellence through structured sports training and exposure.
Sports for Change scholars in action at the SFC National Finals in Chennai, 2025
Crafting quality, providing livelihoods
My E-Haat creates sustainable livelihoods by strengthening the value chain of the arts and crafts sector and by connecting artisans directly to markets through online and offline platforms.
Collaborating with the prisons department in Tamil Nadu to develop skilling among inmates
Empowering Artisans through AI and Digital Access
HCLFoundation is leveraging artificial intelligence and technology-led interventions to strengthen India’s artisan economy, improve market access and preserve traditional craft knowledge at scale.
Providing a platform to uplift artisans and small entrepreneurs
Together, these AI- and tech-enabled initiatives reflect HCLFoundation’s approach to inclusive innovation — where technology becomes a bridge between tradition and opportunity, empowering artisans to thrive in an increasingly digital economy.
Enabling our people to give back to society
Power of One is HCLTech’s volunteering initiative, rooted in the spirit of ‘giving back’ and engaging with nation-building.
Visually-impaired students exhibiting their computer proficiency skills in HCLTech Noida campus
A sustainability-focused learning platform
A global platform for collaborative learning, Academy by HCLFoundation provides development professionals with easy access to ideas, innovations and informed strategies.
Visit the following sections of the annual report for more details:
Also read our Sustainability Report and HCLFoundation’s Annual Report
Building Community Bridges Across the Globe
HCLTech continues to strengthen its community initiatives beyond India through a mix of grants, partnerships as well as employee volunteering.
Through the Climate Action Grant for the Americas, HCLTech has committed $5 million over five years (starting FY24) to support not-for-profit organizations working to combat climate change and restore ecosystems and biodiversity across the Americas through innovative projects. In its second edition, Costa Rica-based Osa Conservation was named the winner, receiving $500,000, while California-based Daily Acts and Canada-based Ocean Wise were selected as runners-up, each receiving $250,000. The program continues to gain momentum, with registrations increasing by 34% in FY26 across 10 eligible countries across the Americas, including Argentina, Brazil, Canada, Colombia, Costa Rica, Guatemala, Mexico, Panama, Peru and the US.
Regenerating and conserving forest by Osa Conservation
Children taking part in a planting drive organized by Daily Acts
Removing urchin for a healthy ocean by Ocean Wise
In the UK, HCLTech has been supporting The Kings Trust, upskilling young adults through the Get Started programs. During FY26, HCLTech funded four Get Started with Technology programs, benefiting over 45 young adults with essential technical skills. HCLTech UK employees participated in initiatives like Walk the Talk to raise funds for young adults. HCLTech is dedicated to transforming communities through
HCLTech is dedicated to transforming communities through partnerships with development agencies, local charities and through robust employee volunteering programs. In Australia, HCLTech’s subsidiary DWS provides monetary contributions to organizations such as Kids with Cancer Foundation Australia, which supports children diagnosed with cancer and their families and Beyond Blue, which focuses on improving mental health outcomes across Australia. DWS also matches employee contributions to these organizations on a dollar-for-dollar basis. During the reporting period, the total matched contribution amounted to AUD 30,034.
In South Africa, HCLTech undertook multiple initiatives to build community digital infrastructure. HCLTech supported the South African Guide-Dogs Association for the Blind by upgrading a digital lecture room with assistive technologies and tools, benefiting 379 individuals and improving accessibility. It supported the Disability Rights Unit at North-West University through student grants and assistive technologies. In partnership with Anglo American, HCLTech established ICT labs at Moraladi Primary School and Robanyane Toto Primary School in the Northern Cape, benefiting over 1,300 students. HCLTech also upgraded digital infrastructure at Rutasetshaba High School in the Sedibeng West District in collaboration with MTN Group.
The company has CSR Councils that oversee and guide its CSR initiatives across different regions where it operates. These are voluntary, country-based networks of HCLTech employees committed to creating a meaningful and positive impact in their communities. The councils serve as a vital link between HCLTech’s CSR vision and grassroots action.
Community Initiatives Across the World
Europe
Bulgaria
Volunteers contributed to animal welfare by building a sun shelter for rescued dogs, assisting with dog walking and creating content to promote adoption and raise awareness.
Caregiving for rescued dogs at an animal shelter in Bulgaria
Sweden
HCLTech Sweden employees partnered with Giving People to offer gifts and food support to children and families during Christmas. They also collaborated with Göteborgs Stadsmission to provide clothes and shoes to those in need.
Portugal
HCLTech employees in Portugal partnered with Comunidade Vida ePaz to support food bank activities and volunteered at the International Wheelchair Basketball Tournament organized by Associação Portuguesa de Deficientes in Lisbon. They also delivered Christmas gift packages and handwritten messages to residents of Lar de São Mateus, fostering companionship and spreading cheer among elderly community members.
France
HCLTech employees in France promoted sustainable mobility by participating in the Mai à Vélo campaign, encouraging cycling to work. They provided Braille books to cricketers from across the globe during the Blind Women’s T20 Cup and distributed gifts among children undergoing cancer treatment at a hospital in Lyon.
Romania
HCLTech Romania employees took part in blood donation drive and animal welfare activities. More than 30 employees and their families planted 15,000 saplings in Teleorman County as part of the Gift a Tree campaign. HCLTechiesemployees raised funds for children from disadvantaged backgrounds in partnership with NGO Anima Mia.They also organized workshops and engagement activities at Ronald McDonald Houses in Iași and Timișoara, supporting familieswhose children are receiving medical care. HCLTech Romania received a Prize of Excellence at the Zâmbet în Dar charity gala organized by Save the Children Iași, recognizing itslong-standing support for children’s welfare initiatives.
Poland
HCLTech employees in Poland participated in the Healthy Cities challenge, securing second place by contributing nearly 8 million steps as part of a nationwide initiative engaging over 17,000 participants. They also participated in the Poland Business Run 2025, supporting individuals recovering from amputations and mastectomies. In collaboration with PlebeianHelpers, HCLTech volunteers organized community gatherings for Ukrainian refugees in Kraków, creating a space for dialogue, support and cultural exchange. HCLTechies also took part in the Krakowska Zbiórka Żywności 2025 food collection drive, water reservoirs clean-up drive across five cities, digital inclusion drive at the Sarigato Foundation and blood donation drive at the HCLTech O3 Campus in Kraków.
Refurbishing community rooms for the elderly and people with disabilities in Krakow, Poland
Italy
HCLTech employees in Italy participated in the Race for the Cure, supporting breast cancer awareness, prevention and research. They also joined the national Pigiama Run to raise awareness and funds for children undergoing cancer treatment. They raised funds through Christmas Jumper Day and donated the proceeds to Save the Children to support programs for vulnerable children. HighCreativityLabs, an initiative of Italy CSR Council members, introduced primary school children to coding through interactive workshops in Rome.
Interactive workshops in Rome to promote coding among children
Americas
Guatemala
HCLTech employees and their families participated in a reforestation drive at Cementerio La Verbena, Guatemala City, planting 200 native trees. Employees provided food packages to vulnerable families in partnership with Asociación Casa del Alfarero and to the earthquake-affected families in Santa María de Jesús, Sacatepéquez. Under the El Regalo Perfecto initiative, employees donated essential items to children during Christmas. They also spent time with children with Down syndrome at Fundación Margarita Tejada and gifted them toys.
Mexico
On Children’s Day, volunteers partnered with the Nunutzi-Kie Multiple Care Center to donate essential items for children with special needs, promoting inclusion and care. Employees also volunteered at Refugio Buenos Chicos in Guadalajara, contributing to efforts to rescue, rehabilitate and rehome dogs.
Brazil
HCLTech volunteers in Brazil contributed to digital inclusion through the Eu-Cidadão project. They conducted computer and mobile learning workshops in São Leopoldo, helping more than 50 participants from vulnerable communities gain access to digital skills and technology.
United States
HCLTech employees in the US supported food security through volunteering and community engagement. They collected food for Feeding America’s Franklin Township, NJ location and volunteered at a community grocery facility to improve food distribution, among other volunteering initiatives, during the year.
HCLTech volunteers at a community grocery facility in New Jersey, organizing supplies, sanitizing shelves and removing expired items
Canada
Employees collaborated with A Greener Future for a shoreline cleanup drive and with Sun Youth Organization in several food assistance programs. They also participated in blood and plasma donation initiatives in Ontario and Moncton.
An HCLTech employee promoting blood donation in Canada
Asia Pacific
Australia
Under Project Assured, employees in Australia are encouraged to contribute 10 impact hours towards community initiatives. These hours are undertaken during non-chargeable (bench) time and are coordinated by the Community Working Group.
Symplicit, part of HCLTech subsidiary DWS, undertakes low bono work with social impact organizations. It also helps in carrying out a project with Desart, the non-profit peak arts body for the Aboriginal and Torres Strait Islander art sector. The project involves designing and building a business management system, SAM (Stories Art Money) — an online platform used for cataloging and managing artwork as well as facilitating sales.
New Zealand
HCLTech supported She Sharp’s first event in the South Island at the University of Otago. The event created a platform for powerful conversations on AI, ethics, creativity, inclusion and new career opportunities. This partnership plays a key role in opening pathways across the region.
Connecting, inspiring and empowering women at a She Sharp event in New Zealand
Sri Lanka
Through the Power of One initiative in 2025, HCLTech employees supported urgent repairs to the nearly 100-year-old roof of the girls’ hostel at a school for the Deaf and Blind in Ratmalana. The intervention restored a safe and comfortable living space, reflecting HCLTech’s commitment to supporting vulnerable communities through collective action.
Singapore
Over 100 HCLTechies participated in the SGX Cares Bull Charge Charity Run 2025 to raise funding for underprivileged children, families, people with disabilities and the elderly.
Vietnam
In July 2025, 113 employees from HCLTech Vietnam participated in a blood donation drive, fostering a culture of volunteerism, empathy and community responsibility.
An HCLTech volunteer at a blood donation drive in Vietnam
Natural Capital
HCLTech’s operations are not resource-intensive by design. We depend on secure and sustainable access to energy and water, the core enablers of our digital platforms, data centers and operational ecosystems.
Through disciplined execution in energy efficiency, renewable adoption and water resilience, we are systematically decoupling growth from resource intensity. This creates a digital and AI infrastructure that is low-carbon, cost-predictable and inherently resilient. Progress toward 80% renewable electricity and net-positive water outcomes strengthens our ability to scale responsibly, even in resource-constrained environments.
Our stewardship of natural capital is fully embedded in business strategy. Guided by our Act–Pact–Impact philosophy, we drive operational efficiency, enable ecosystem collaboration and deliver measurable outcomes that reinforce resilience, cost discipline and long-term enterprise value.
Environmental Targets
50% reduction in absolute Scope 1 and 2 emissions by FY30
Sourcing 80% of our electricity from renewable energy sources by the year 2030
42% reduction in absolute Scope 3 emissions by FY30
Eliminating waste to landfill at all owned facilities by FY25
Climate and Emissions
HCLTech manages climate-related impacts through a structured, long-term decarbonization strategy aligned with international standards and best practices. We have adopted FY20 as our baseline year for emissions measurement, enabling consistent tracking and alignment with our Net Zero ambition for 2040. Our emissions inventory covers Scope 1, Scope 2 and relevant Scope 3 categories, allowing us to identify priority reduction levers across operations and the value chain.
Our climate and emissions strategy supports lower transition risk and improved carbon efficiency as regulation and client expectations evolve
Energy
Energy is a material natural capital input for HCLTech. Our strategy is anchored in driving energy efficiency while rapidly scaling renewable energy adoption across operations.
We incorporated demand optimization across facilities, data centers and infrastructure, while expanding renewable access through on-site generation, green procurement and long-term sourcing. This integrated approach reduced both energy consumption and emissions in tandem.
Supported by a clear roadmap and strong governance, we are on track to achieve 80% renewable electricity within our committed timeframe. This disciplined execution enhances cost predictability, mitigates exposure to fossil-fuel volatility and reinforces HCLTech’s position as a leader demonstrating that operational excellence and decarbonization can scale together.
Water
Water resilience is a strategic priority for HCLTech, central to climate resilience, community well-being and long-term business sustainability. We have reduced operational intensity to ~10 liters per employee per day, which is about 35% below industry benchmarks, while delivering outsized impact by replenishing 51 times the water we consume.
Through HCLFoundation, we have restored over 47.57 billion liters by rejuvenating 386 water bodies, restoring catchments and harvesting rainwater.
Global partnerships and innovation-led initiatives further position HCLTech as a catalyst for scalable solutions—advancing from responsible water management to leadership in sustaining long-term water resilience across ecosystems and communities.
Our efforts improve resilience in water-stressed regions and reduce physical climate risk.
Waste and Circularity
Waste management is addressed through a circular economy lens, prioritizing reduction, reuse and recycling. All waste streams are measured, categorized and processed responsibly, supported by independent assessments to strengthen controls and identify improvement opportunities. In FY26, HCLTech maintained the Zero Waste to Landfill certification across all owned facilities, which has strengthened circularity, lowered long term waste related risk and reinforced HCLTech’s leadership in sustainable operations.
As a technology company, HCLTech recognizes electronic waste as one of its most material waste streams and is strengthening efforts to manage it responsibly through circular lifecycle practices and authorized recycling channels. HCLTech’s e-waste management framework integrates procurement discipline, lifecycle optimization and assured disposition to systematically eliminate waste leakage and maximize asset value across the hardware lifecycle.
HCLTech’s E-waste Management Framework
Key components
Sustainable procurement: Embedding ENERGY STAR and EPEAT standards at source to lock in efficiency, lower lifecycle emissions and enable downstream recyclability.
Assured disposition: End of life assets managed through CPCB- and NIIST-authorized vendors with full chain of custody traceability and regulatory compliance.
Lifecycle extension: Data-driven refresh cycles, energy efficient hardware selection and component cannibalization to defer replacement and reduce waste intensity.
Waste minimization: Aggressive repair, repurposing and rapid GIT support to maximize in-service life and eliminate premature asset churn.
Circular reuse: Systematic recovery and redeployment of components from EOL devices to reduce costs, accelerate repairs and close the material loop.
Biodiversity
Biodiversity is increasingly material for IT companies as ecosystem stability underpins water security, climate resilience and the continuity of global operations and supply chains. Through HCLFoundation, HCLTech advances biodiversity outcomes via landscape restoration, afforestation, water ecosystem rejuvenation and community-led conservation programs, strengthening natural capital while delivering measurable social and environmental co-benefits.
Long-term Value Creation
Natural capital management at HCLTech is a strategic lever for sustainable growth. By systematically reducing resource intensity, strengthening operational resilience and mobilizing ecosystem partnerships, we safeguard our license to operate while enabling client sustainability ambitions and contributing to global environmental priorities.
This disciplined stewardship underpins cost efficiency, enhances resilience and drives risk-adjusted growth, strengthening long-term shareholder value.
Visit the following sections of the annual report for more details: