IT Business Management (ITBM) | HCL Technologies

IT Business Management (ITBM)


Successful organizations are constantly re-inventing themselves by adopting modern business models to transform the journey of work from idea to value realization; by doing so, these organizations are able to create customer value, increase growth and reduce costs. The traditional business models and mindsets that defined how work gets done are being replaced by modern customer-centric value streams, enabled by adoption of lean and agile practices.

We help organizations progress in their journey to value stream-centric ways of working by transforming the tools, business processes, people and culture so that the customer is kept at the center of everything the organization does. This enables organizations to create products and capabilities that can not only manage disruption effectively, but also create disruptions through innovation and achieve business agility by aligning around value and finding the perfect balance of vision and objectives, funding, people, work and processes, products, and services.

Business outcomes we enable through our Value Stream-centric approach

Alignment : We enable customers to connect work to outcomes defined as part of their overarching business strategy, creating synergies and alignment across teams at all levels for a better focus on key outcomes.

Agility : We focus on lean and agile practices not only in delivery but in the entire value stream, from idea to value realization. This can increase efficiency and reduces waste for organizations.

Value : We assist customers in defining, measuring, and realizing beyond traditional business-focused outcomes such as increased revenue and reduced cost to include customer-focused outcomes such as customer value generated.

Insights and News

Client Success



Global Team Focused on Customer Value

Arun Babu Komalla

Senior Practice Manager, India, Aperture Award Winner for Excellence

Ravi Sawant

Global Product Line Head, ITBM, US, Aperture Aware Winner for Excellence